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Cannot get past Welcome screen in Windows XP.

joeystarr1
joeystarr1 asked
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Last Modified: 2011-10-03
Hi Guys

I dont think the specs of the machine matter much in this instance. The machine was pretty virus infested. I downloaded and used
On the boot up now, it gets to the welcome screen where you have to click on the account you would like to use. There is only one choice. When I click on it, it goes to Loading your personal settings and then immediately changes to Logging off and then to saving your settings all without ever leaving the Welcome screen. In fact the only thing I can do at this screen successfully is Turn Off Computer.

      When I try to do the same thing in Safe Mode, Safe Mode with Networking or Safe Mode with Command Prompt, when I get to the welcome screen the same thing happens even for the administrator account.

      So the dilemma is that I have an upgrade version of the windows XP home edition for a machine that came with the full version installed, I need to be able to preserve the way windows was set up AND make sure that I have cleaned off any spyware, viruses etc. (this last part I can do myself).

Also, I did try using, Last Known Good Configuration from the Advanced Options Menu but that didnt help either.
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Commented:
This is all the points that I have available. Thanks in advance for your help.

Joey
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Commented:
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Commented:
For some reason some of my text did not show up. Here is how the post should have gone....


I dont think the specs of the machine matter much in this instance. The machine was pretty virus infested. I downloaded and used AVG to clean the machine up. During the healing process, I was prompted for the Windows XP Home Edition CD because there were unfamiliar versions of certain files in place. I did not have the clients CD so I used my own upgrade version of the Home Edition CD. I was then prompted by AVG to reboot to complete the healing process

On the boot up now, it gets to the welcome screen where you have to click on the account you would like to use. There is only one choice. When I click on it, it goes to Loading your personal settings and then immediately changes to Logging off and then to saving your settings all without ever leaving the Welcome screen. In fact the only thing I can do at this screen successfully is Turn Off Computer.

      When I try to do the same thing in Safe Mode, Safe Mode with Networking or Safe Mode with Command Prompt, when I get to the welcome screen the same thing happens even for the administrator account.

      So the dilemma is that I have an upgrade version of the windows XP home edition for a machine that came with the full version installed, I need to be able to preserve the way windows was set up AND make sure that I have cleaned off any spyware, viruses etc. (this last part I can do myself).

Also, I did try using, Last Known Good Configuration from the Advanced Options Menu but that didnt help either.

Author

Commented:
"COPY USERINIT.EXE WSAUPDATER.EXE"

When I use that, it comes up with, "The system cannot find the file specified."
LeeTutorretired
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Commented:
I wonder which one it is talking about?   Userinit.exe or wsaupdater.exe?  If the latter, then check to see that the registry entry referenced on that page is correct...

Author

Commented:
i just expanded the userinit.exe file from the windows cd and then copied that and I got back into windows. Thanks. Ill accept your answer in a moment....
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