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cgib

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STOP: c000021a Hep Me...Hep Me...

I am running WindowsXP Media SP2: I recieved the STOP: c000021a fatal system error. The windows logon process system process terminated unexpectedly with a status of 0x0000005 (0x00000000 0x00000000). The system has been shut down. The system finally booted up after several attempts. I thought it might be a good idea to run Dr. Watson to see if possibly it will determine what is causing this issue, but i don't know how to run Dr. Watson. Can anyone shed any light on this error code or tell me how to run Dr. Watson. Thanks.
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and235100
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Possibly http://support.microsoft.com/kb/156669

Try Last Known Good Configuration - hit F8 after a reboot - just before the windows logo appears.
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LeeTutor
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nikhil_deshpande

Upload the memory dump using www.ee-stuff.com and paste the download link. I'll analyze the memory dump and post the findings.

Cheers,
Nikhil
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Thanks for the offer NIKHIL DESHPANDE but the problem is solved; reloaded WindowsXP. I appreciate all the input from all of you. CGIB.
reloading windows is not problem solved.  Problem ignored and covered up more like it.