Sata works as slave to ide drive but not found as primary with ide removed

Posted on 2007-09-30
Last Modified: 2012-06-21
I've read quite a few posts concerning Sata and IDE drive issues, however none of them quite fit my problem. If this is a redundant question I apologize in advance.

I bought a Maxtor Basics Sata II/300 internal hard drive, 500 gb for my dell 3000. I also purchased a
Raid5 SATA II  3Gbps 4Ports (1External eSATA +3 Internal) Low Profile PCI Host. (I am unsure how to check for the motherboard model, please advise if needed) The Device Manager indicates the card to be a Silicon Image Sil 3124 SoftRaid 5 Controller.

I am running Win XP SP2.

I have a an IDE Maxtor 200 GB drive; Location: Bus Number 1, Target ID 0, LUN 0
on the Primary Channel.
Two Partitions.

THE GOAL: Copy all files to the SATA drive, remove IDE drive. Only run SATA drive.


I installed my SATA PCI card (installed drivers)
I installed my SATA hard drive (ran the MaxBlast 4 CD, the installation copied all files from the IDE drive to the SATA drive)

SATA drive: Location 0

Both drives function beautifully together, however when I disconnect the IDE I get the following error on boot:

Dell System Dimension 3000 Series
BIOS version A03

Primary drive 0 not found

SiI 3124 SATARaid BIOS Version 6.3.18
Silicon Image, Inc.

Press <Ctrl+S> or F4 to enter RAID utility
1 MAXTOR STM3500630AS  465 GB

No valid device! Press any key to continue...
Press <Ctrl+S> or F4 to enter RAID utility Strike the F1 key to continue, F2 to run the setup utility

I've gone into both the RAID utility and the setup utility.

RAID:  This is foreign to me.

Drive Configuration:  
Primary Master Drive.... Unknown
Primary Slave Drive...... OFF

If you need any more information please let me know.


Question by:tdillon80
    LVL 2

    Expert Comment

    As i have never used your type of hardware you are talking about.
    But i would  think that as long as the system the system being the motherboard. And that if the bios detects the other drive the sata II drive then i would think all you would need  is a active partition enabled software application.
    Acronis  true image will do a one for one copy of a entire OS so no need to re authorize the system.
    You would need to be able to boot off of that Sata drive  also in order for this to work.
    So if you go into your bios and  the bios detects the other sata II drive  and  within the bios  under boot up options it shows  the sata II  drive then i would think your all ready to go.
    The  last  part  would be to download  a trial software from Acronis and install  it and boot into the acronis recovery concole and see if it detects the sata II drive if all that is done im quite sure  you can use the software with little to no problems and it will do what you ask for if  all the above is true.

    Author Comment

    The Bios only sees the IDE drive. It does not see the SATA drive. I have copied all files from the IDE drive to the SATA drive. If the Bios detects the SATA drive it should boot normally. The problem is that the SATA drive is not recognized until after windows is loaded.
    LVL 39

    Expert Comment

    Your sata drives must detected in bios and it should there so you can see them in windows. However, try to change boot sequence:

    Also, when booting system did you see the raid card being detected and appear sata drives there. You will not see the sata drive on first page in bios, instead you would see them in boot sequence or device order. Check that and move the boot drive (as sata you want) on top of the list.

    Author Comment

    When only the SATA drive is hooked up the Bios Reads:

    Boot Sequence
    1. IDE CD-ROM Device
    2. Hard disk drive (not installed)
    3. Diskette Drive

    The raid card is detected and I can get into the raid utility.
    It sees the Physical Drive as the SATA.

    Do I need to Create RAID set or Rebuild RAID1 set?
    LVL 39

    Expert Comment

    Yes, please setup raid array. And I recommend you do that with fresh OS install.

    Author Comment

    What type of raid array will I set up with 1 drive? I was under the impression that a raid array included two or more drives.
    LVL 2

    Expert Comment

    If in the bios the raid controller is detected and activated
    As the machine boots up you should see options as its booting up as it goes  through the posting process bootup sequence.
    If all you see is the Dell logo on boot up you are not seeing the boot sequence.
    In the BIOS  disable  the  logo  screen and choose  to show  the boot sequence.
    When you do that you will now see as you boot up alot of data on the screen as it goes through the boot sequence. One of those sequences is or should  give you the option too start the raid array build  process or enter the raid array window.
    In your manual you got with your sata raid controller should either be a disk or a phisical manual to read and in there it should tell you what you need to do to build  your raid array.
    Yes you need two or more drives to build a raid array. And not all raid arrays  allow  you to build a array where you can disconnect one of the drives and just one of the drives.
    I beleive but  dont quote me on this that raid 3 raid  5 and raid 9 are the only arrays  that allow  hot swapping. And this is usually only done to replace a drive that is damaged. When hot  swapping one of the drives  holds all the actual data when a new drive is  inserted to the array the array rebuilds  the image on to that new inserted  drive.
    If you bought this raid controller to just allow use of a sata drive. You may have made a bad mistake or been given some poor  information on exactly what a raid controller/array does.

    Author Comment

    TinkeringToad you might be right. Bad mistake. I was under the impression I could replace my IDE drive with a larger and faster SATA drive. I'm still a little confused why I can use the SATA drive as secondary device (not in an array) with the IDE as primary but can not use the SATA as a stand alone primary device. I guess I need to do some more reading on the subject.

    So I'm either forced to run the SATA drive as a slave (which I don't have space in my computer to do) or I need to buy another external SATA case.
    LVL 2

    Accepted Solution

    That all being saidd even if it is a mistake all may not be lost.
    It could be just that for some reason  you may  be setting up the raid  array when you do not have  too.
    There are cables out there that will allow  you to hook one end of the cable up to your ide and the other too a SATA drive They care called converters and they are either little circut board type gizmos or a encased  plastic cable with a big plastic coated middle which holds the circut.

    What you have to narrow down is if indeed that raid controller card can be used without a regular ata ide HD allready in use.
    If you where given a disk or disc with a driver for the raid controller there may indeed be a manual then on the disk or disc. Have you Looked for a manual for your raid controller.
    There has to be something that you have been given on how to use the card.
    Or you can go the mfg of the card website and look for information there on how to use and setup your card. I know i have a older machine that i can not use a raid controller with a hard drive connected too it
    unless i have one hd on the  normal ata ide channel.
    I also have  a newer mobo machine that will allow the raid controller to be used solo without any restrictions on the other sata controller being used.

    So you really do need to narrow down some information.


    See if you can send back the card you have and ask them for a ATA IDE to SATA converter.

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