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Problem FTP'ing to another site

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Last Modified: 2013-12-08
Internet Explorer does not all me to connect to my FTP server

Using the command prompt I can sucessfully connect by typing FTP (ip address) and can view directory, etc .... but Internet explorer fails me

I have gone into Tools / Internet Options / Advanced and unsuccessfully tried every combination of the:
- Enable FTP Folder / and
- Use Passive FTP

The message being brought back to screen is:
------------------------------------
Extended Server Error Message:
Failed to request PASSIVE file transfer:

A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
--------------------------------------

Because it works from command prompt have reached conclusion it must be related to IE

When I go to "Network Places" and enter in the URL the message comes through on bottom left "Getting contents of folder" as if it has connected ok but then times out with the message "The operation timed out"

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Top Expert 2008

Commented:
Greetings Zarbs !

If you cannot to internet via proxy server, the setting may not be correct.  Follow the solution in this webpage
http://support.microsoft.com/kb/817136

If proxy is not the issue, configure Internet Explorer to work as an FTP client
http://articles.techrepublic.com.com/5100-1035_11-5254095.html

Hope this helps, war1

Author

Commented:
I am struggling ... I believe the proxy server and FTP gateway server are one and the same ... Is this logical?  (I'm not supposed to be entering in the URL of the FTP server I am trying to connect to am I?)

The syntax I am using is ftp://999.999.999.999 ... Is this correct?

The section on verifying the FTP server name : I cannot even find the "File" and "Open"  part

HOWEVER
If I open Microsoft Word and go File / Open / (look in FTP locations) - I can see files etc


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Top Expert 2008

Commented:
You should type the domain name ftp://www.domain.com

Author

Commented:
With internet explorer I have unsuccessfully tried with formats
 ftp://www.domain.com
 ftp://ipaddress
 ftp://username:password@www.domain.com
 ftp://username:password@ipaddress

I have gone into Tools / Internet Options / Advanced and unsuccessfully tried every combination of the:
- Enable FTP Folder / and
- Use Passive FTP

I can successfully connect from command prompt using line
 ftp://www.domain.com

I just don't know where to go next!

Author

Commented:
I just cannot figure out why I can ftp using command prompt and not from internet explorer.

Surely my server must be configured ok correctly because one method works

It must be associated with internet explorer, but where?

Author

Commented:
I think I'll can be more specific by saying this relates to IE7
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Top Expert 2008
Commented:
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