error 619

when i try connect to internet i receve error 619 in vist

any help pleas ?
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nikhil_deshpandeConnect With a Mentor Commented:
619 refers to "Wrong username or password" i.e. your ISP is unable to authenticate your account details. This error comes when you ADSL/ Dial-up connection, this has nothing to do with Windows Vista please contact your Internet Service Provioder to reset your password. OR give a try by creating a new dialer in Windows Vista.

Strat> Run> ncpa.cpl -- This will open newtwork connections for you.
Click on File menu and select create a nee connection and select the appropriate connection and put in the details.

Do you use some dial in program or you connectg directly to interent.
What program launches this error? is IE, firefox, dialin?
elham123Author Commented:
yes i use dil up & iE
Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

As is said in :

1.  Reboot.

2.  Make sure that no other programs are using your modem.  Fax software, Supervoice, etc...

3.  Ctrl-Alt-Delete, if you see RNAAPP loaded, then go to the RNAAPP fix page:
elham123Author Commented:
now ther is anather error it said

windows cannot find " WTGVistaUtil.exe " Make sure you typed the name correctly and then try again
elham123Author Commented:
again error 619
the second windows problem has been solved but stil error 619 !!
elham123Author Commented:
thanks now iget it , again thanks
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