IPOD not working. Not charging, not recognized by computer.

Posted on 2007-10-01
Last Modified: 2013-11-24
Hi all,

My Ipod is not working.  My screen does not light up but I can faintly see the apple on my ipod.  When I hook it up to computer with USB, nothing happens.

Please help?

Question by:livewirewebsolutions
    LVL 17

    Expert Comment

    If you have a charger, charge it;
    If you can`t try the following with the IPod disconnected from the computer.
    Reset it by clicking on the center and top of the cklick wheel,
    connect it to your computer

    Any changes?

    Author Comment

    I disconneced the ipod, Reset it and re-connected it.  No change??
    LVL 17

    Expert Comment

    Most likely the IPod is dead.
    You can try the following to see if you can recover your songs
    Reset it, When the apple appears push the center and bottom of the click wheel, a chech marck should appear.
    Conect the Ipod, close I Tunes the IPod should appear as a removeble hard disk.

    Author Comment

    Hi Xema.

    "Most likely the IPod is dead".  Do you mean to say the battery is dead or is it something else?
    LVL 17

    Expert Comment

    Well something you haven't stated is the model/capacity of your IPod and aproximate date of purchase
    It may be the battery or the hard disk or the logic board ar it was droped and something dissconeted inside.
    Navigate in this page, it has several links and possible test for your IPod
    I'm at the office now and I can't access it.
    LVL 2

    Accepted Solution

    Sounds like the docking port is malfunctioning. Does it do anything when you hook up an AC charger?  If the AC charger and the USB cable don't work, then sounds like your dock port is bad.  This would mean that your logic board is bad.  If you want to get it fixed, then it will most likely run you about $119.  You can also buy the part yourself and do it.  If there isn't any attachment to the iPod,you should invest in a new one. Let me know what you find out.

    The Pod Drop

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