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Outlook 2003 - Changing the date format in reply emails

Posted on 2007-10-01
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Hi,

 Hopefully an easy one... one of our directors is complaining that when he replies to emails using Outlook 2003 (on Windows XP), the 'header' information of the email being replied to (which is copied below the reply) has the date in the wrong format. His is in the format Monday September 2007. However he'd like it in the format Monday 3rd September 2007...

e.g. when I hit reply to an email in Outlook, the headers of the old email are copied below like this:

From: sales@DOMAIN.com [mailto:sales@DOMAIN.com]
Sent: 01 October 2007 13:36
To: COMPANY IT Department
Subject: trial download

Notice how the date is - that's how it should be... If my director replied to the same email, it'd show the header date as Monday October 2007...

I've checked the regional settings in XP and the format for long and short dates seems OK there. Any ideas how I'd change this?

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Question by:grjitdept
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RocRizzo earned 1500 total points
ID: 19991121
I have seen this happen when a message is sent on that day.  If he waits until tomorrow it will change.  Generally, anything that is 'today' will only have the time, anything in the past will show the full date.
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Expert Comment

by:MrLonandB
ID: 19991178
When you choose reply, go to "Insert" from the menu. Choose "Date and Time". That should allow you to set it accordingly.
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by:grjitdept
ID: 20004790
Well I thought you guys had the answer there, but when I relayed this back to my director, his reply was:

"No it happens every time - even on older messages"

So any other ideas guys? The thing is I've logged on to that machine as a different user and it's not a problem then, it seems to be a user level setting, I'm just not sure where?

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by:MrLonandB
ID: 20006487
"No it happens every time - even on older messages" -- I am not sure I understand what that means. Did he open the message, go to the menu and choose "Insert" and then "Date and Time" and insert the format of the date/time that he wants? And if so, what happened when he did that -- did it change the time but not save it or just what?
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by:grjitdept
ID: 20006679
No we're just talking about the 'header' information displayed at the top of the previous email when you click reply. To give a clear example...

He has an email in his Outlook 2003 inbox (Exchange 2003 server, no local mailbox cache). He then clicks 'Reply' to that email.

A new email editing window popus up, with the contents of the original email copied below. As well as the body of the original email, it copies the header information of the original, in this format:

From: sales@DOMAIN.com [mailto:sales@DOMAIN.com]
Sent: October 2007 13:36
To: COMPANY IT Department
Subject: trial download

It is the date in this text header information that is automatically copied below the reply that is the problem... I can suggest he insert the date manually of course but I'm more interested in finding out if there is any way to change this properly.
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