Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium


Symantec LIVE update

Posted on 2007-10-01
Medium Priority
Last Modified: 2013-12-09

I have issues using Symantec Anti-Virus verions, running on server 2003 R2 with service pack 2, the problems perisits in LIVE update...once logged in you should be able to connect using LIVEupdate to download latest virus definition, but it throws back an error...LU1803: Liveupdate failed while getting your updates
It then suggests you should try connecting later (which i did) or alternatively install latest version of LiveUpdate as it's possible the LiveUpdate database is corrupt/damaged. Having also done this and re-booted the sever, following advice from symantec website  it still comes back with same error.

Any suggestions?

Question by:linetex
  • 2

Accepted Solution

linetex earned 0 total points
ID: 20005520

I did see that, but was not really much help as there seemed to be no product tab or basic sercurity settings with the console or LIVEupdate window...however I have since un-installed LIVEupate completey (where as previous was just an install if updated version) this seem to have done the trick and updated to version 3.2 and now it connects fine and colecta updates as it should. I can only assume the LIVEupdate database/files were corrupt and these were not iniitally re-installed but just further files added...so was still picking up the errors.

LVL 32

Expert Comment

ID: 20011965
Yes, uninstalling and reinstalling often works. Glad it's better.

Featured Post

Evaluating UTMs? Here's what you need to know!

Evaluating a UTM appliance and vendor can prove to be an overwhelming exercise.  How can you make sure that you're getting the security that your organization needs without breaking the bank? Check out our UTM Buyer's Guide for more information on what you should be looking for!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

PREFACE The purpose of this guide is to provide information to successfully add specific IIS 7.0 role services for the Symantec Endpoint Protection Manager (SEPM) to function properly when installed on Windows 2008. AUDIENCE Information Technol…
Curious about the latest ransomware attack? Check out our timeline of events surrounding the spread of this new virus along with tips on how to mitigate the damage.
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

581 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question