I've got a SanDisk Mini Cruzer that no longer is recognized by Windows XP.

Posted on 2007-10-01
Last Modified: 2013-11-14
I've got a SanDisk Mini Cruzer that no longer is recognized by Windows XP.

Question by:jpertchik
    LVL 6

    Expert Comment

    have you tried it in another machine?

    Expert Comment

    I have seen the issue if you have multiple mapped drives.  If you have these you can remove a couple temporarily to see if this is causing the problem.  If it turns out to be the problem you can map your Mini Cruzer to a higher drive letter using disk manager.

    Author Comment

    The device works in another machine.

    The device does not show up in disk manager.

    There was an issue with a wireless USB mouse on this machine a few months ago.

    I beleive that to some degree the USB buss is baked (software-wise, not hardware).

    Any ideas?

    LVL 8

    Expert Comment

    You can delete all teh USB controllers and they will reinstall themselves properly, if it is a software issue.
    LVL 6

    Expert Comment

    i had a similar problem. I plugged in my usb device backwards and it fried the usb bus. It reacted by not recognizing anything usb. I had to replace my motherboard to fix it. So if it won't recognize lots of usb items, this may be the issue.
    LVL 63

    Expert Comment

    Other option is to buy an add in PCI - USB card for 10-$20  ( cheap on ebay ), and that should resolve your issues.

    I hope this helps !
    LVL 91

    Accepted Solution

    test it on different usb ports, or test the ports with other usb devices
    check in device manager for errors, if so delete all usb entriesn reboot and test
    here a couple of things to try :
    a system restore to a previous date
    unplug pc from power for 30 minutes
    then test
    choose no to NOT overwrite existing files.
     copy the USBSTOR.SYS from a working PC to the bad one. (you can move the existing one for testing
    normally located at c:\windows\system32\drivers
    copy C:\Windows\Inf from aworking pc to the bad one.

    if this does not work, you're in for a fresh install

    Featured Post

    Scale it in WD Gold

    With up to ten times the workload capacity of desktop drives, WD Gold hard drives employ advanced technology to deliver among the best in reliability, capacity, power efficiency and performance.

    Join & Write a Comment

    Suggested Solutions

    I have written before on the benefits of using a Boot media other than your HDD when it has become infected.   The article I wrote about creating a bootable CD/DVD/USB ( was mainly concerned with building a UBCD4Win on CD …
    The article will include the best Data Recovery Tools along with their Features, Capabilities, and their Download Links. Hope you’ll enjoy it and will choose the one as required by you.
    This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…
    This Micro Tutorial will teach you how to reformat your flash drive. Sometimes your flash drive may have issues carrying files so this will completely restore it to manufacturing settings. Make sure to backup all files before reformatting. This w…

    746 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    19 Experts available now in Live!

    Get 1:1 Help Now