WSUS asking for CD when updating office

Posted on 2007-10-01
Medium Priority
Last Modified: 2013-11-21
I am running a WSUS server here and it is downloading Office updates.  It is failing to install the programs because it needs the CD.

At home when I run windows update, I was given the option of downloading larger files and not having to insert the CD.  How can I ger my WSUS server to do that?
Question by:4Beardog

Expert Comment

ID: 19995714
The installation of MS Office is the same at you home and office? Probably it is not a complete installation or when installing you choose install it from CD.
LVL 11

Expert Comment

ID: 19995793
the reason is tht because during the installation of the office was not installed properly. all you need to do now is go to add/remove programs and then click on the office and click change and then click on the modify and then select custom and make sure you select run all from my computer is selected.

Hope this helps

Author Comment

ID: 19999652
I don't want to walk around and touch 50 different computers, is there any way to fix this globally or with a group policy
LVL 29

Accepted Solution

matrixnz earned 1500 total points
ID: 20029901
You can import a registry file to get around this although there are a couple of additional steps.

1. Hopefully all the machines have the same Office Version and were installed the same way, if so Copy the Office 2003 Directory to a Share on your network for example \\SERVER\SHARE\MSOffice.2003\

2. Using Regedit on a single PC find the Office 2003 Installer GUID in the following location:
Now you may either just do a search for "Microsoft Office Professional Edition 2003" (or what ever version you use) or you can scroll through the GUIDs looking in the right pane for the Display name "Microsoft Office *Version *Edition 2003" my key is
But yours maybe different if you have a different version then me, i.e. Standard or Business Edition.

3. Now Edit the following Registry Script with your GUID number and your Server Address, I've just used the one above as an example, you could also add a local path if the files were local, but if they aren't just delete the line ""2"="C:\MSOFFICE.2003""  You may also already have a value in there so you can either edit it or add a number i.e. 1, 2,3 etc.. basically how it works is Office looks at the first key tries to find the msi file if it fails goes on to number 2 and so on..  You could also edit the SourceList, LastSourceUsed key but it shouldn't really matter.  Just use something like regedit /s \\SERVER\SHARE\MSOFFICE.REG in a Group Policy Startup Script to import to all machines.

Hope that helps.


Windows Registry Editor Version 5.00

LVL 29

Expert Comment

ID: 20036324
Hi 4Beardog

Thanks, any reason why you graded with a B?


Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A hard and fast method for reducing Active Directory Administrators members.
Group policies can be applied selectively to specific devices with the help of groups. Utilising this, it is possible to phase-in group policies, over a period of time, by randomly adding non-members user or computers at a set interval, to a group f…
Microsoft Active Directory, the widely used IT infrastructure, is known for its high risk of credential theft. The best way to test your Active Directory’s vulnerabilities to pass-the-ticket, pass-the-hash, privilege escalation, and malware attacks …
Are you ready to implement Active Directory best practices without reading 300+ pages? You're in luck. In this webinar hosted by Skyport Systems, you gain insight into Microsoft's latest comprehensive guide, with tips on the best and easiest way…
Suggested Courses

850 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question