Unable to save free/busy information

Posted on 2007-10-02
Last Modified: 2008-09-19
From time to time Outlook 2003 pops up an error when making changes to MRs:
Unable to save free/busy information. Changes made to the item were lost due to a reconnect with the server
What could be the problem?
Question by:Phesant123
    LVL 22

    Accepted Solution


    During normal operation, Outlook users will sometimes encounter a dialog box that states "Unable to save Free/Busy info".

    This dialog box appears because iNotes Access for Outlook draws upon a different source for Free/Busy information than Outlook. Free/Busy information is automatically updated by Outlook, which looks to its own source and subsequently finds no information to update.

    Users can minimize the appearance of this dialog box by setting the Save Free/Busy Info option in Outlook to "Very Seldom". There is currently no option that allows a user to completely avoid saving Free/Busy info.
    LVL 22

    Expert Comment

    Make sure you have all updates and the latest service pack for Office.
    LVL 22

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