We help IT Professionals succeed at work.

Exchange 2007 OWA service unavailable

11,989 Views
Last Modified: 2012-06-27
We are receiving service unavailable when trying to access the Outlook web access.  We are running Exchange 2007 with Server 2003 64bit.  

We are also having issues with the outlook 2007 out of office assistant not working, it states that the server is unavailable.

ANy help would be appreciated.
Comment
Watch Question

Senior Technical Consultant
CERTIFIED EXPERT
Commented:
Unlock this solution and get a sample of our free trial.
(No credit card required)
UNLOCK SOLUTION

Author

Commented:
I am unable to browse to the owa.
Veerappan SundaramSenior Technical Consultant
CERTIFIED EXPERT

Commented:
Post more information about the error message with code, if any.
Check event viewer and also the IIS logs and post the errors and warnings related to IIS and exchange.

>>>> Veera.
Veerappan SundaramSenior Technical Consultant
CERTIFIED EXPERT

Commented:
Have you verified all the default permission on exchange virtual directories in IIS?
Did you reinstall IIS after exchange installation?

>>>>Veera.

Author

Commented:
Where are the IIS logs?  There seems to be nothing relating to it in the event viewer.  IIS was not reinstalled after Exchange.  The problem seemed to happen after someone put .Net 1.1 when there was already 2.0 and 3.0.  I removed 1.1 and reinstalled 2.0 for x64 and still nothing.  What are the default permissions for the directories?

Author

Commented:
There are a couple of APP Pools that stay stopped.
Unlock this solution and get a sample of our free trial.
(No credit card required)
UNLOCK SOLUTION
.NET 1.1 is not installed on this server, and in my original post, i stated http://support.microsoft.com/kb/894435 did not fix the issue.
Datamex_HelpdeskIT Consultant

Commented:
mkarnofel's answer did the trick :)
Unlock the solution to this question.
Thanks for using Experts Exchange.

Please provide your email to receive a sample view!

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.