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Mailbox store will not mount, information store mounted

exchange 2003 cannot mount mailbox store but information store mounts.  
The store could not be mounted because the active directory information was not replicated
I tried forcing the replication and it replicated but i could not mount
Is there a Microsoft exchange support number I can call?
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Matt Pessolano
Asked:
Matt Pessolano
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1 Solution
 
Matt PessolanoAuthor Commented:
i also noticed that the group everyone had deny features set at the mailbox level.  I cant remove them something about the ldap facility
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SembeeCommented:
The numbers of Microsoft support are on the Microsoft web site.
http://support.microsoft.com/ 

I would suggest that you reboot both domain controllers and Exchange server. Then see what happens. Otherwise it sounds like someone has fiddled around with the permissions on the server.

Simon.
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Matt PessolanoAuthor Commented:
someone did but i dont know how to get them back.  
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Matt PessolanoAuthor Commented:
it was a vendor we had in here.  they fooled around the the mailbox store permissions and i dont know what was changed and they plead the 5th.  So I can restore system state from a good backup.  But permissions on the mailbox store level are inheriting from somewhere and we cant figure out where
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SembeeCommented:
If the vendor is known to have changed the permissions then they should be told that either they come back and fix it, or they are sent the bill from Microsoft.
Then call Microsoft support and send them the bill.

Simon.
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Matt PessolanoAuthor Commented:
can you at least maybe explain why i cant remove the deny features from the everyone group at the mailbox store level.  I get the following
Facility: LDAP provider
ID No: 80070005
Exchange System manager
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SembeeCommented:
Probably because the permissions have been screwed up. The error code is access denied.

Simon.
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