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outlook need help asap

Posted on 2007-10-02
Medium Priority
Last Modified: 2010-04-08
i was setting my boss up on a new laptop and started teh install of outlook to exchange it pulled down his messages but on his computer he is using right now he does not see any email in his inbox how do i make it so he stil sees it I think it pulled it all down to the pst file on this computer? please help
Question by:zenworksb

Author Comment

ID: 20001260
what I did was installed the outlook and then it downloaded the thing was messed up so deleted the profile and resintsalled this was on teh new laptop now all his folders and everything has mail but his inbox is gone what do I do please help
LVL 10

Accepted Solution

ajwuk earned 2000 total points
ID: 20002111
 The old pst file he was looking at is probably still there and you can just open it from Outlook.. File > Open Outlook data file.

Normally by default you will find it here: %Userprofile%\Local Settings\Application Data\Microsoft\Outlook


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