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exchange help asap

zenworksb
zenworksb asked
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Last Modified: 2010-03-06
i was setting my boss up on a new laptop and started teh install of outlook to exchange it pulled down his messages but on his computer he is using right now he does not see any email in his inbox how do i make it so he stil sees it I think it pulled it all down to the pst file on this computer? please help
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what I did was installed the outlook and then it downloaded the thing was messed up so deleted the profile and resintsalled this was on teh new laptop now all his folders and everything has mail but his inbox is gone what do I do please help
tigermattSite Reliability Engineer
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Most Valuable Expert 2011

Commented:
It sounds as though you had a data file configured to deliver mail to, instead of delivering mail to the Exchange server mailbox itself. If you have deleted the profile from the laptop, then it was likely that the mail was stored in a PST within the profile, so you would have lost it. (Have a look in the recycle bin though on the laptop)

If you have a good backup then you could restore it to a recovery storage group and recover at least most of the mail from there. http://support.microsoft.com/kb/824126

If you don't have a backup then there isn't very much you can do I'm afraid.
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