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Public folder calendar item is type "Discussion", and cannot be deleted.

Using Exchange 2003 SP2 and Outlook 2003 SP2.  One of my users has created a calendar entry in a public folder calendar that is a "Discussion"  rather than a appointment or meeting.  I don't know how she did it,  and I cannot delete it either.  The option is there to delete.  It appears as though it accepts it when I click on it, but it doesn't go away.  Under folder properties, it says "When posting to this folder,  use: IPM.Appointment".  Thanks,

Gerry.
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gmudge
Asked:
gmudge
1 Solution
 
tigermattCommented:
It sounds like they have created a Post (as opposed to emailed the PF or created an appointment). A post shows up as a Discussion, although how they managed to drag the post into the appointment PF baffles me, since Outlook has deliberate checks to make sure this doesn't happen. (I've just tried it and it asks me to create an appointment using the post data)

Have you tried giving the user account full permissions over the PF in Exchange System Manager (instead of at the client level) and then try deleting it?
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gmudgeAuthor Commented:
Hmm.  No, I haven't.  Let me try that.
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gmudgeAuthor Commented:
Changed permissions as you mentioned, but it didn't help.  Same result.  When you open the document,  it says "Post to: Microsoft Office Outlook Embedded Message" .

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SembeeCommented:
Try deleting it through OWA.

Simon.
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gmudgeAuthor Commented:
Interesting.  It doesn't show up in OWA.  It appears deleted in OWA. Still there in Outlook though.
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tigermattCommented:
It sounds like it has been cached, and the cache is corrupted. I assume as you have Exchange 2003 you are using cached exchange mode, in which case, try deleting the local OST file from C:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\Outlook.

(Make sure you don't delete any additional PST files which may have been added as extra data files - archive.pst etc.)

When you delete the OST, the next time you run Outlook it will simply grab all the mail from the mailbox on the server again and rebuild the OST.
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gmudgeAuthor Commented:
Thanks. I'm not in cached exchange mode in my client.  Which makes me more concerned about corruption on the server.  I can always move a mailbox and fix corruption, but I don't know how I would fix corruption in a public store.
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gmudgeAuthor Commented:
Called Microsoft.  They had me go into MSMAPI and they did something that caused it to go away.  They saw calendar items through the msmapi that had a value of "1",  when it should be "0".  I guess any non-zero value is a problem.  We altered all non-zero items and made them zero.  She said it could be due to a dst patch, but also gave me an article to "poof"  the calendar if I wanted to, but she wasn't sure if it would work on a public folder calendar.  She also said it could be caused by someone dragging and dropping from tasks or some other folder to calendar,  but I haven't been able to reproduce it yet so that it creates a "discussion"  post instead of an appointment or meeting.  So,  I have no root cause and no way to prevent it in the future, but I might be able to fix it in mfcmapi .  

So I guess it's solved, and I guess I did it with Microsoft.  So, no points I guess ?  Thx.
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gmudgeAuthor Commented:
Thanks.  Sorry for abandoning.Not intentional.
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Computer101Commented:
PAQed with points refunded (250)

Computer101
EE Admin
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