"The Operation Failed" when clicking on "Unread Mail in Personal Folders - Outlook 2003

Posted on 2007-10-02
Last Modified: 2008-01-09
I'm currently running on Microsoft Outlook 2003 and everything has been running fine. I've had to reformat my machine because of viruses and spyware about 3-4 times now and ever since the I reinstalled the first time microsoft outlook the "Unread Mail in Personal Folders" message has not worked at all. When i click on the title in the "Favorite Folders" section at the top a pop up message appears "The Operation Failed".
Like i said everything else works fine (rules,archive,incoming & outgoing mail etc..)
Question by:endlessM07
    LVL 11

    Accepted Solution

    "Unread mail" also shows as a Search Folder in the main message folder tree (it shows below Outbox and Sent Items) - try clicking it from there.  It could well just be the shortcut in Favourite Folders that is causing you the problem.

    If you don't have Unread Mail under Search FOlders, you can recreate it - right click on "Search FOlders" and select "New search folder", choose Unread, and click OK.

    Author Comment

    Thank you for the solution, the Search Folders were at the bottom of the Personal Folder Tree and i was able to create a "Unread Mail" folder and drag it to the "Favorites Folder" the links were the issue.
    Thanks Again!

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