montana4me
asked on
IE6 cannot access local IP, connects fine to outside sites
I just bought a brand new T60p. In getting it set up to use, I updated at windows update, removed IE7 and installed Firefox. I set both browsers to use a content proxy on our local network. Both browsers will access sites like www.google.com. However, IE6 will not access our internal web site (http://192.168.1.6). Firefox has no problem accessing this site.
Internet time currently does not work on the laptop either, the time is wrong and if you go to the tab to set it to update now, nothing happens.
Please help resolve this issue
Internet time currently does not work on the laptop either, the time is wrong and if you go to the tab to set it to update now, nothing happens.
Please help resolve this issue
Galtar99
In IE Tool|Internet Options|Connections|LAN Settings Is "Bypass proxy server for local addresses" checked?
ASKER
Hello, yes, bypass is checked. It doesn't matter if you disable the proxy for IE6, it still will not connect to local/internal sites.
Greetings montana4me !
1. Clear your DNS cache. Go to Start > Run and type CMD
and hit OK.
At the command prompt, type ipconfig /flushDNS
and hit OK.
2. Clear your cache. Go to Tools > Internet Options > General tab. Under Temporary Internet Files, click "Delete Files" button. Also click "Delete Cookies" button. Click OK.
3. If no joy, check if your PC is blocking the site. Do a search for HOSTS file and open it with an editor like Notepad. Delete any line that has the blocked site in it.
HOSTS file is located in
Windows XP = C:\WINDOWS\SYSTEM32\DRIVER
Windows 2K = C:\WINNT\SYSTEM32\DRIVERS\
Win 98/ME = C:\WINDOWS
It is a hidden file. Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK.
4. If you are using Internet Explorer, check if the site is restricted or blocked. Go to Tools > Internet Options > Security. Hightlight Restricted Sites and see if the blocked site is located there.
Also under Content tab > Content Advisor, check if the site is restricted there. Remove it.
Also, under Security tab, add the website to your trusted zone.
5. Check if antispyware, antivirus, or firewall is blocking the website.
Hope this helps, war1
1. Clear your DNS cache. Go to Start > Run and type CMD
and hit OK.
At the command prompt, type ipconfig /flushDNS
and hit OK.
2. Clear your cache. Go to Tools > Internet Options > General tab. Under Temporary Internet Files, click "Delete Files" button. Also click "Delete Cookies" button. Click OK.
3. If no joy, check if your PC is blocking the site. Do a search for HOSTS file and open it with an editor like Notepad. Delete any line that has the blocked site in it.
HOSTS file is located in
Windows XP = C:\WINDOWS\SYSTEM32\DRIVER
Windows 2K = C:\WINNT\SYSTEM32\DRIVERS\
Win 98/ME = C:\WINDOWS
It is a hidden file. Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK.
4. If you are using Internet Explorer, check if the site is restricted or blocked. Go to Tools > Internet Options > Security. Hightlight Restricted Sites and see if the blocked site is located there.
Also under Content tab > Content Advisor, check if the site is restricted there. Remove it.
Also, under Security tab, add the website to your trusted zone.
5. Check if antispyware, antivirus, or firewall is blocking the website.
Hope this helps, war1
ASKER
Hello War1, I tried all your suggestions. Unfortunately the problem remains. Chris
Can you ping the site?
Start|Run
Type cmd
Click OK
ping <your internal site IP address>
Start|Run
Type cmd
Click OK
ping <your internal site IP address>
ASKER
Hello Galtar99, yes I can.
What is the exact wording of the error or do you know the error number? (i.e. 404, 500, etc) If you can just cut and paste the error.
ASKER
Hello, Galtar99:
The page cannot be displayed
The page you are looking for is currently unavailable. etc [snip]
Please try the following etc.[snip]
Cannot find server or DNS error.
Internet Explorer
The page cannot be displayed
The page you are looking for is currently unavailable. etc [snip]
Please try the following etc.[snip]
Cannot find server or DNS error.
Internet Explorer
so are you typing in its IP address or name or both?
ASKER
hello Galtar99,
I am typing the IP address as it does not have a name.
I am typing the IP address as it does not have a name.
Ensure all your settings in IE are set to default. Particularly the security zones and privacy. You shouldn't have to, but try it to see if it works, add the intranet site to the Local Intranet Zone.
Tools|Internet Options|Security|Local Intranet|Sites|Advanced
Just out of curiosity what is on this page? Java, javascript, ActiveX, Flash, etc?
You might also try telnetting to it to see what response you get.
Start|Run|CMD
telnet 192.168.1.6 80 (if you're using a port other than the default, then change 80 to reflect this)
get /default.asp (or whatever the default page served is)
Let me know what you find out, be as detailed as possible.
Tools|Internet Options|Security|Local Intranet|Sites|Advanced
Just out of curiosity what is on this page? Java, javascript, ActiveX, Flash, etc?
You might also try telnetting to it to see what response you get.
Start|Run|CMD
telnet 192.168.1.6 80 (if you're using a port other than the default, then change 80 to reflect this)
get /default.asp (or whatever the default page served is)
Let me know what you find out, be as detailed as possible.
Under:
Tools|Internet Options|Security|Local Intranet|Sites
Is "Automatically detect intranet network" checked?
Tools|Internet Options|Security|Local Intranet|Sites
Is "Automatically detect intranet network" checked?
ASKER
Hello Galtar99: please see below.
Ensure all your settings in IE are set to default. Particularly the security zones and privacy. You shouldn't have to, but try it to see if it works, add the intranet site to the Local Intranet Zone.
Done, I already added the site to the intranet zone
Tools|Internet Options|Security|Local Intranet|Sites|Advanced
Just out of curiosity what is on this page? Java, javascript, ActiveX, Flash, etc?
You might also try telnetting to it to see what response you get.
Start|Run|CMD
telnet 192.168.1.6 80 (if you're using a port other than the default, then change 80 to reflect this)
get /default.asp (or whatever the default page served is)
Yes, i can telnet to the site. This experiment worked just fine.
Let me know what you find out, be as detailed as possible
Ensure all your settings in IE are set to default. Particularly the security zones and privacy. You shouldn't have to, but try it to see if it works, add the intranet site to the Local Intranet Zone.
Done, I already added the site to the intranet zone
Tools|Internet Options|Security|Local Intranet|Sites|Advanced
Just out of curiosity what is on this page? Java, javascript, ActiveX, Flash, etc?
You might also try telnetting to it to see what response you get.
Start|Run|CMD
telnet 192.168.1.6 80 (if you're using a port other than the default, then change 80 to reflect this)
get /default.asp (or whatever the default page served is)
Yes, i can telnet to the site. This experiment worked just fine.
Let me know what you find out, be as detailed as possible
ASKER
Hello Galtar99, Please see below:
Under:
Tools|Internet Options|Security|Local Intranet|Sites
Is "Automatically detect intranet network" checked?
I don't have this option in IE6.5.
Under:
Tools|Internet Options|Security|Local Intranet|Sites
Is "Automatically detect intranet network" checked?
I don't have this option in IE6.5.
ASKER
Additional information that might be helpful.
As this is a new T60P, I decided to start over, wiping everything by restoring from the factory restore partition. Last time installed some programs, Firefox and removed others, the MS 2007 Office trial etc. This time I just opened Ie7 after the install and tried to access http://192.168.1.6/main.php and got the same problem. Again, I have no problem accessing other sites.
As this is a new T60P, I decided to start over, wiping everything by restoring from the factory restore partition. Last time installed some programs, Firefox and removed others, the MS 2007 Office trial etc. This time I just opened Ie7 after the install and tried to access http://192.168.1.6/main.php and got the same problem. Again, I have no problem accessing other sites.
IE 7 has the option, "Automatically detect intranet network". Is it checked? Also, other computers running IE can access this webpage? Does this laptop run though any firewalls/routers/etc to reach this web server? Can it reach other servers that are on the same subnet? Have you tried using the laptop on the same subnet as the web server?
ASKER
Hello Galtar99,
I solved the problem. All the other computers in our network are on a domain. The new computer was not. I didn't think it needed to be in order to access a Linux based server, especially since Firefox could access the server. Once I put the new computer on the domain it immediately would go to the internal website fine.
While you did not supply a solution you certainly helped. Is there a way I can give you the points while not accepting any of your solutions?
I solved the problem. All the other computers in our network are on a domain. The new computer was not. I didn't think it needed to be in order to access a Linux based server, especially since Firefox could access the server. Once I put the new computer on the domain it immediately would go to the internal website fine.
While you did not supply a solution you certainly helped. Is there a way I can give you the points while not accepting any of your solutions?
ASKER CERTIFIED SOLUTION
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