Ethernet adapter not working apparently
Posted on 2007-10-02
I am trying to troubleshoot a computer which has developed a problem connecting to the Internet. The first thing I did was type "ipconfig" into a command window and I got no response at all. As you may know, when you do an ipconfig command, you normally get a list of ethernet adapters and the state of the adapter. Normally it lists the IP adress, subnet mask, and default gateway. If the adapter is not plugged in it says " Media disconnected"
But in this case, there is no listing at all; it just goes back to the blinking system prompt. Can anyone tell me how I need to proceed to fix this? The computer is connected directly to a cable company modem (comcast). I plugged the ethernet cable into another computer and was able to access Internet with no trouble, so the problem is with my computer.