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tayloenic

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Ethernet adapter not working apparently

Experts:

I am trying to troubleshoot a computer which has developed a problem connecting to the Internet.  The first thing I did was type "ipconfig" into a command window and I got no response at all.  As you may know, when you do an ipconfig command, you normally get a list of ethernet adapters and the state of the adapter.  Normally it lists the IP adress, subnet mask, and default gateway.  If the adapter is not plugged in it says " Media disconnected"

But in this case, there is no listing at all; it just goes back to the blinking system prompt.  Can anyone tell me how I need to proceed to fix this?  The computer is connected directly to a cable company modem (comcast).  I plugged the ethernet cable into another computer and was able to access Internet with no trouble, so  the problem is with my computer.

Thanks,
Tnic
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David-Howard

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Also check in device manager to make sure is is available and has the drivers installed.
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tayloenic

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Folks:

The device manager showed the adapter to be installed and working normally.

Some one else (I don't know who) fixed this problem while I was working elsewhere.  So I don't know how he fixed it or what the problem was........

Thanks to you all for responding.

Tnic