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Color prining works fine from IE 6 but failsto  print colors properly  from Word 2000 or Word 2003

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Last Modified: 2013-12-15
Can anyone tell me why a color print out would be screwed up in Microsoft Word but not in Microsoft Internet Explorer?  Word 2003 and IE  6 latest updates applied.

For some reason Microsoft Internet Explorer prints fine but not Word 2003 or .snp files made with Access  .
Can anyone explain why this may be happening?  GDI  software different. The colors come out horrible otherwise it prints fine from Word. This appears to be happening across machines as well.

Any help would be appreciated!
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Commented:
What kind of printer (brand & model number) do you have? ... And do you have the latest driver for it installed? (You can usually check the manufacturers website for that.)

Commented:
What kind of graphics are you printing and what program was used to create them?  
(Were they created in RGB or CMYK mode?)
Robert SilverSr. Software Engineer

Author

Commented:
HP Photosmart 7150 Series
The graphics was a photo shop Jpeg generated file. I also tried printing off the web
What used to be red and purple now comes out yellow and orange.

I later verified that the coloring problem is not as I thought working any better in MS IE than MS Office.
I am stumped as to why this is suddenly happening. There was a patch that failed to run from
Microsoft update but I uninstalled and reinstalled correctly now. Still this problem continues to occur!

Commented:
Check the color cartridge (blue ink may have run out).
If you have a new color cartridge, replace it and try printing again.

Commented:
When you say it is not printing color correctly except from the Internet, what is wrong with the colors. Is it like the previous comment, possibly a color missing (i.e. the reds are coming out blue or the green are pink) or is it more like inconsistently printed colors (light and dark). Also, when it prints wrong, do the colors print incorrectly consistently with all the other programs ... in other words if something printed wrong in Word and you printed the same thing a few days later, do the two resulting prints look pretty much the same?
Robert SilverSr. Software Engineer

Author

Commented:
It turns out I was wrong. The color is off in all printouts certain pictures now print with a large amount of yellow where there should be purple and maroon.
Does that help?

The ink is brand new expensive HP  cartridges so that is not the problem. I had 57 and 58 type cartridges and recently I bought the black one(56) but have not yet tried it 57 is graphic color and 58 is photo color.

I was going to check with HP about this as well.   Could perhaps  an air spray possibly help with this problem. Maybe the printer head is clogged  or has residue that is causing this problem. I have not yet tried cleaning the print head other than through the software. Maybe a spray of air might make a difference???
Commented:
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Robert SilverSr. Software Engineer

Author

Commented:
I ran out of time I am going to try a few of these possible solutions. Maybe even if doesn't help me maybe others can benefit from your advice.

If possible I will try out your advice in a week or two. Right now I am swamped.

Commented:
Good Luck!

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