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customer is unable to recive email to host.  I can send but not recive

katana221
katana221 asked
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Last Modified: 2010-03-06
Customer has one email address setup on server and is unable to receive email.  MX records are being sent to the server.
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Commented:
Is there a router or firewall between internet and the server?

Commented:
You must redirect port 25 TCP from router outside (WAN) to server's LAN IP .
This is sometimes called NAT (Network address translation).
If you don't do this, the router or firewall will retain all mails triyng to go inside the LAN
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