stop external drive

device cannot be stopped because a program is still accessing it
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Make sure you close all software that could be accessing it, then try again. Antimalware software often accesses external disks too, so sometimes you need to wait until any such scans are finished.
or try lanching task manager, end explorer.exe from Processes list
go to Applications tab, click on New Task and write explorer.exe and hit enter
that will refresh explorer and now try to stop the drive
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