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Filemaker Backup Script can#t write the backup files...

Hi All,

we have a filemaker pro 5 database that someone built for us. However it has stopped backing up. It gives thr following message for each of the files:

"filename.fp5" could not be created  on this disk. Use a different name, make room on the disk, remove the write-protection or use a different disk.

Teh struggle i am having is that we haven't changed anything.  So i thought i would go in and check where exactly it is backing up to. But i can't find this information. I have found scripts that i think are the backup that are saying "Save a Copy as..." but i can't see how that is telling it where to save it..I am sure it is something easy that i am missing but having not built the database in the first place, and not knowing Filemaker very well it is not getting very far!

Any advice on this would be appreciated :)

Thanks,

Graham

(I am using windows XP!)
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grae-uk
Asked:
grae-uk
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1 Solution
 
lesouefCommented:
if we talking of fm pro 5.5 or 6 (and not fm server), only the filename is visible, not the path.
if for any reason, the path is not true or accessible anymore, it won't work.
just edit the script, et re-define the file to be saved. and it will go ahead with a new path/file.
to display the real path, an easy way is to convert it to fm7 where the external file references are visible.
if you don't have it, you can post a copy of yr file, and we can do that for you
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grae-ukAuthor Commented:
Thanks, Lesouef. We are talking about 5.5, sorry i forgot that!  I will try resetting the save location and see if that works.  Thanks for the advice and i will let you know how it goes. If i can't do it i mght paste it here!

thanks

graham.
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grae-ukAuthor Commented:
Ok, sorry for the delayed reply.  

I tried choosing a new save location but it hasn't helped :(  As for saving the file here and letting you have a look..which file, because the backup script looks to be running lots of external scripts..which are embedded in other files, by the looks of it anyway. So it is a bit much to paste it all here..?

Would downloading fm7 trial be an option? or is there no such thing..?

Cheers,

Graham.
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lesouefCommented:
the 1st file should be enough, others probably have the same problem.
you can use http://www.ee-stuff.com/accessLogin.php to upload a file for me.
or use my free xfer file a http://pagetruck.com
my email is in my s 'at' lesouef 'dot' com
otheriwse, you won't find fm7 trial anymore, but fm9 only. does the job too.
probably simpler to show me the file.
BTW, do you error on all scripts, or only one? actually the file I need is the one giving errors. If any doubt, zip the whole stuff and send it to me. put a passwd on zip and send it via email if you use EE upload facility, it is public.
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grae-ukAuthor Commented:
Ok, Lesouef, i will email over the files to your email address now.

Graham.
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jvaldesCommented:
Are you backing up to a unix server? Maybe a snap server? This is the message that Filemaker provides when there is a security violation. Make sure the application has read/write rights to the directory...
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grae-ukAuthor Commented:
Nope it backing up to a SBS server, and permissions should be fine because the user writes files to the directory all the time..
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lesouefCommented:
Juan,
he's been resetting the copy destination filename, so privs should be ok.
He has a serie of chained scripts calling each other, I guess there is only one which fails... files will show that.
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grae-ukAuthor Commented:
Let me know if you don't get teh file soon lesouef.  IT was only 2-3 mb zipped.

Cheers.
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lesouefCommented:
so, the backup filepath is correct and is
F:\Hortisystems Database Backup\
for all files.
it works on my PC if I create the directory.
so make sure you have the folder created, and proper rights to write in it.
so nothing wrong with the files, it is an external reason, either folder name been slightly changed (extra space?) or the user not having the proper rights??

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lesouefCommented:
also note that the msg is due to the fact that the 2nd choice for fileref is ./itself, and it can't obviously copy onto itself! that will disappear when the 1st pb is fixed.
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grae-ukAuthor Commented:
Thanks, i will give that a go tomorrow and let you know how it gets on...maybe they have disconnected the f drive...i have to be honest i thought it was backing up to G!!  But as i didn't write it in the first place and we can't view the destination then it was hard to be sure! :)

Cheers,

Graham.
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lesouefCommented:
and resetting it means to do it 20 times!
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jvaldesCommented:
I have only seen this error during a security violation, They should change the error text to " you don't have the authority to do this"

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lesouefCommented:
no, I had it here if the dest. folder is not created. this is fm 6. save file copy only creates the file, not the folder. but it may still be a priv pb, the error is pretty generic...
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jvaldesCommented:
I forgot it was fm6, you are right, I have seen this with FM6
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grae-ukAuthor Commented:
Thanks Lesoeuf works perfectly now!  Much appreciated.
Graham
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lesouefCommented:
you're welcome though Joan of Arc...
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grae-ukAuthor Commented:
Joan of Arc...
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lesouefCommented:
would you prefer arguing on last WE rugby match??!!  
or when do you let us have Jersey back?!
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grae-ukAuthor Commented:
What is there to argue...England won :D
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lesouefCommented:
I don't remember!
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grae-ukAuthor Commented:
hehe! :)
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