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HTTP/1.1 403 Forbidden OWA

OK.  I have SBS 2003 installed running IIS and Exchange.  I rebooted IIS yesterday and now nobody can access webmail.  I can log into the remote workspace, sharepoint service and even view my website, but when anyone tries to log on to OWA  they get HTTP/1.1 403 Forbidden.  I'm lost... looked everywhere.
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darin_bryant
Asked:
darin_bryant
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1 Solution
 
DeanC30Commented:
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darin_bryantAuthor Commented:
I looked at this article earlier but didn't understand where exactly to look to Remove the IIS restriction that prevents ASP pages from loading.
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DeanC30Commented:
1.  In IIS Manager, expand the local computer, and then click Web Service Extensions.
 
2.  In the details pane, click ASP.NET, and then click Allow.
 
Lots of further info @  http://technet2.microsoft.com/WindowsServer/f/?en/Library/6a0c2746-19d4-4334-a7d8-a566c190a9ee1033.mspx
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darin_bryantAuthor Commented:
I'm looking at the technet article that you posted right now.  However I checked in IIS and ASP.NET was already set to Allow.
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darin_bryantAuthor Commented:
A little more info... when i try to access the webpage it also says
The website declined to show this webpage
 HTTP 403  
   Most likely causes:
This website requires you to log in.  
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DeanC30Commented:
OK, scary thought just gone through my head.  You say you rebooted yesterday?  what was the reason for the reboot?  Did you install service packs, patch's etc?
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darin_bryantAuthor Commented:
I updated one of the companies webpage.  Couldn't get it to view so I restarted IIS services.  
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DeanC30Commented:
Had a similar issue a couple of weeks ago, turned out a patch from MS had disabled all of the Exchange services for OWA, as well as SSL.  The patch didn't install 'clean'  and the directories couldn't sync up.

Had to use the IISdiag.msi to rebuld the OWA directories.
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darin_bryantAuthor Commented:
Ok... I did have a Service pack update as well.  I just assumed that it had sometihing to do with rebooting IIS.     Do you have instructions to rebuild the OWA directories?
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DeanC30Commented:
I do, bear with me my filing system is a little eratic!  lol
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LeeDerbyshireCommented:
Can you have a look at your IIS logs to get the subcode for that 403?  There are several different types of 403 error.  The simplest being that you should have typed https instead of http to access the content.  If you can paste the IIS log lines containing the 403 error, it might shed some light on the problem.

If you want to rebuild the OWA VDirs, delete them first, then try this:
http://support.microsoft.com/kb/883380
Method 3 is easiest, I think.
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DeanC30Commented:
Thanks LeeDerbyshire, thats the one I was looking for!!  Although I used Method 1

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darin_bryantAuthor Commented:
2007-10-03 12:23:51 216.85.206.210 GET /exchange/ - 443 SurgicalOrthomedicInc.local\darin.bryant 10.42.6.52 Mozilla/5.0+(Windows;+U;+Windows+NT+5.1;+en-US;+rv:1.8.1.7)+Gecko/20070914+Firefox/2.0.0.7 403 0 0 379 1215
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LeeDerbyshireCommented:
Ugh.  If you look at the Custom Errors tab for your Default Web Site in IIS Manager, you'll see that 403;0 doesn't actually appear.  So I guess it must be coming from something external to IIS, like an ISAPI filter, or something.  Do you have any IIS-related addons installed?
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darin_bryantAuthor Commented:
I followed the directions to reset the virtual directories and everything is working now...... You guys were a big help.
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DeanC30Commented:
No problem glad I could help
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DeanC30Commented:
I would have thought I at least deserved an assist on this one, as I identified the issue, proposed a solution, and was finding the article (which was posted by Lee) and even got a response that I was a great help.   Oh well suppose you can't win them all!
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