Ray McGowan
asked on
Unable to Move, Rename or Delete files created on the network
We have a windows 2003 network with the folloing configuration:
Three servers, Windows File Server Running Win2003 SP2, Exchange 2003 Server running on a Windows 2003 Server SP2 Platform and a Terminal Server also running on a Windows 2003 Server Platform. Workstations are running Windows XP Pro SP2.
Problem:
After users on the network create a word document or any other type of document and save it to one of the assigned network drives and then try to either move, rename or delete the file, the system states that the file is currently in use and cannot be moved or deleted. I checked the security for the file that was created and the user has FULL security rights to the file and directory. I tested it myself and the same thing is happening. If i create a document and save it to the local drive, I can rename it, move it and delete it if I want to. This is happening with all users from any workstation within the network. I ran a scan to make sure we didnt have a virus and it came back clean.
Does anyone know what might be causing this?
Thanks for the help.
Three servers, Windows File Server Running Win2003 SP2, Exchange 2003 Server running on a Windows 2003 Server SP2 Platform and a Terminal Server also running on a Windows 2003 Server Platform. Workstations are running Windows XP Pro SP2.
Problem:
After users on the network create a word document or any other type of document and save it to one of the assigned network drives and then try to either move, rename or delete the file, the system states that the file is currently in use and cannot be moved or deleted. I checked the security for the file that was created and the user has FULL security rights to the file and directory. I tested it myself and the same thing is happening. If i create a document and save it to the local drive, I can rename it, move it and delete it if I want to. This is happening with all users from any workstation within the network. I ran a scan to make sure we didnt have a virus and it came back clean.
Does anyone know what might be causing this?
Thanks for the help.
What rights so they have on the SHARE - they need Full Control.
I'm sure I'm restating the obvious, but by "Full" permissions, are you saying full NTFS permissions AND full network permissions? The two are separate.
The two are seperate. to set the share permission go to the shared folder - right click, select Properties, Sharing and select the PERMISSIONS option on the share tab - set to Full Control for the group (or Full control for EVERYONE) - don't panic the NTFS permission will still apply.
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ASKER
I believe they have both. When I click on the network folder in question and go to the security tab, it shows all the users that have access to that folder with full access. When I go the file server and right click on the shared folder for the users and go to security the share has full access rights. This started occurring a few days ago. I dont understand the problem. If I have a users that has full access rights to a folder and everything under it, they can create a doc, open it and edit it but they cant move, rename or delete it. The security on the file itself is set to full for this user.
I'm confused.
I'm confused.
If you are having an issue where you can't modify, edit, delete, etc over the network, but can do all these things locally, the problem is with your share permissions. You need to go to the server, right-click "sharing" and set permissions there. It can be nothing else.
ASKER
I checked all the permissions and everything looks like it is set correctly. As a test I created a test share on the server. I gave the share full access to the "Everyone" object. I went back to the users station, mapped a drive to the new share, created a test doc in that folder and the same issues occured. How can that happen if I gave full access rights to the folder and the user?
Have you got any deny options set anywhere ?
ASKER
No. I check all of the permissions for the users. I agree that it is a security issue but I just cant seem to find it. I have been up all night trying to get this resolved and I admit I'm a littel punchy right now. I setup a test folder on the terminal server just to see. I mapped a drive to it from the users workstation and I was able to create and delete the doc. So it is definitely on the file server. Where else can I check if there are deny permissions set?
Check that you have not put any deny options on any of the share permissions or on any of the NTFS permissions on the hared folder or any folders above it that it may be inheriting permissions from.
You can also user the |Effective permissions tab on NTFS - see if that reveals anything - http://technet2.microsoft.com/windowsserver/en/library/87b011ec-b1b4-4baf-8ab0-53147b22a4201033.mspx?mfr=true
You can also user the |Effective permissions tab on NTFS - see if that reveals anything - http://technet2.microsoft.com/windowsserver/en/library/87b011ec-b1b4-4baf-8ab0-53147b22a4201033.mspx?mfr=true
ASKER
I checked the effective permissions and there are no checks in any of the Deny entries. I'm lost.
Does seem very odd - I'll have to think about that a bit more.
ASKER
Thanks I do appriciate the help.
Have you tried accessing it remotely as an administrator?
Oh, I know, I Know!!!
Did you log off and log back on to read the new permissions?
Did you log off and log back on to read the new permissions?
ASKER
Tried that. No Joy.
.. could be - here's hoping ....
Are you set up in an AD environment? I didn't see where you mentioned that part. Also, have you made any changes to your network (DNS, DHCP, WINS) during the last 3 days or install a new AV product? Are you getting any error messages in the event viewers on the desktops or server(s)?
Is this Windows 2003 R2 SP2? There is another post (sorry, no solution for them either yet) with similiar issues on their server.
https://www.experts-exchange.com/questions/22869537/File-Permission-Issue.html?cid=365
https://www.experts-exchange.com/questions/22869537/File-Permission-Issue.html?cid=365
ASKER
It is an AD environment. We have recently added Macafee Enterprise AV 8.5i to the servers. No Errors in the logs that would indicate a problem.
Is McAfee doing any kind of scanning that would prevent access to the files during the day? Check to see your AV settings.
ASKER
Checked. Everything looks OK. I dont think it is interfereing with the writting of the files