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Folders created in personal folder in outlook 2007 disappeared

kzackery
kzackery asked
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Last Modified: 2010-04-08
I created five folders in personal folders in outlook.  After I created these folders I highlighted and dragged emails from my inbox into the folders.  After I released from the drag and drop the folder as well as all the emails were gone.  Can anyone tell me how to get this information bcak.
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Top Expert 2008

Commented:
Greetings kzackery !

Check in your Trash folder to see if you accidently deleted the folders.  

Check other folders to see if you accidently drag the folders to within another folder.

Check your View settings, to make sure you are seeing all the folders.

Hope this helps, war1

Author

Commented:
War1
I checked all of that and everything seems to be in order.  
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Top Expert 2008

Commented:
You may need to run the command line to reset the folders.  Go to Start > Run and type

outlook /resetfolders

and hit OK to apply.

Author

Commented:
Tryed that command but didn't have any luck.  Also, within my inbox I clicked on the move to a folder icon and I saw the created folders.  As I continued trouble shooting and went back into the move to this folder icon they all disappeared except for one of the created folders.
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Top Expert 2008

Commented:
The emails and folders may have been accidentally deleted. Do you have a backup of the PST file?

Author

Commented:
I see the outlook.pst.  I never created a backup.
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Top Expert 2008
Commented:
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Author

Commented:
Tryed it.  Still unable to find anything
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Top Expert 2008

Commented:
I asked you earlier to check your View settings.  Have you done that?

Author

Commented:
Yes.  

Author

Commented:
No such luck with recovering those folders and no one else has posted anything in over a week so I am going to close this question.  Thanks for you diligence war1 I will give you the points.
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Top Expert 2008

Commented:
kzackery, sorry you could not recover the folders. Thanks for the points.

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