Conexant D850 56K v.9x DFVc Modem set to receive faxes but won't pickup.

Conexant D850 56K v.9x DFVc Modem with Microsoft fax. Sending faxes fine. Can't receive any because the line just rings and rings.  I see the receive settings and enabled set as pickup after 2 rings. Microsoft fax has correct modem selected as indicated above. Confirmed we are faxing to correct number. Why won't this modem pickup?
Machine is new Dell Dimension 320 XP Home.
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The modem may be damaged internally so that it can not detect the rings.

This may not affect outgoing stuff.

try a different Modem.

I hope this helps !
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