I have a user who had their user template location for word change to a folder on our sharepoint portal and we can not get it to change back to the default. It was set for demonstration purposes back in the day but is no longer needed.
I've tried to go into word and change it under file locations but iti will stay directed towards the portal site. (I change it to the default location and then click 'ok' and it will ,y changes).
I added the reg key'UserTempaltes' with its value as the default location for the user to HKCU\Software\Microsoft\Office\11.0\Common\General\ and then restarted word and it still doens't that affect. It still point to the portal site.
I'm not real sure what else to try. Any help would be greatly appreciated.