RDP printing with a lexmark all-in-one

Posted on 2007-10-03
Last Modified: 2013-11-21
A Lexmark X2500 (all-in-one) is installed via USB on a Windows XP Home PC.   Software is installed and all scanning/printing functions etc...are working.   User connect in via RDP to work PC running XP Professional.   Only the 2500 printer driver has been installed via START/PRINTERS, then FILE/SERVER PROPERTIES/DRIVERS tab....

A Lexmark dialog box comes up confirming the installation of the driver upon login to the remote machine (I'm not sure why), and the printer is auto-created.  When print jobs are sent, however, the jobs stay in the queue on the remote pc and never come out on the home pc.   I have turned on and off the windows firewall, to no avail.

Perhaps we need to use a different driver.  Thats how we have resolved these issues with the HP all-in-ones.

I've asked lexmark, and they say they dont support remote printing with the lexmark printers.   Quite lame, As I have 1 customer with 4 terminal servers and 15 lexmark lasers printing over RDP.

So, perhaps, maybe, one of the experts here can at least give me some troubleshooting steps, as I am somewhat, so far, dissapointed in all of you, and my subscription here.
Question by:new435
    LVL 66

    Accepted Solution

    What port does it show it is installed on in the remote session? Do you have the option for TS0032 (Terminal Server ports), etc?

    Since it is autocreating, I dont think this is the problem....Might be worth looking at though....

    Printers That Use Ports That Do Not Begin With COM, LPT, or USB Are Not Redirected in a Remote Desktop or Terminal Services Session

    Author Comment

    Yeah, I've used that solution in the past...I'm sure it wouldnt hurt to try.  I also may try to set it up on the home machine as one of those old Z52/Z22/Z42 inkjets....

    I appreciate your input and will try the solution later today.

    Author Comment

    Once again, I solved this problem without anyone's help here.     I just replaced the printer with a brother laser and installed the driver on the remote machine.

    Author Comment

    Still trying to figure out whether this site is worth the 13.00/month.

    Author Closing Comment

    you are agenius

    Author Comment

    This site needs to look and feel more straightforward for a new user.     I can't describe my frustration in words.
    LVL 66

    Expert Comment

    "Still trying to figure out whether this site is worth the 13.00/month."

    Did the suggestion not help?

    Also, if you have suggestions or comments, I would suggest posting them below.... I can assure you that they will be looked at by the powers that be....

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