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RDP printing with a lexmark all-in-one

Posted on 2007-10-03
Medium Priority
Last Modified: 2013-11-21
A Lexmark X2500 (all-in-one) is installed via USB on a Windows XP Home PC.   Software is installed and all scanning/printing functions etc...are working.   User connect in via RDP to work PC running XP Professional.   Only the 2500 printer driver has been installed via START/PRINTERS, then FILE/SERVER PROPERTIES/DRIVERS tab....

A Lexmark dialog box comes up confirming the installation of the driver upon login to the remote machine (I'm not sure why), and the printer is auto-created.  When print jobs are sent, however, the jobs stay in the queue on the remote pc and never come out on the home pc.   I have turned on and off the windows firewall, to no avail.

Perhaps we need to use a different driver.  Thats how we have resolved these issues with the HP all-in-ones.

I've asked lexmark, and they say they dont support remote printing with the lexmark printers.   Quite lame, As I have 1 customer with 4 terminal servers and 15 lexmark lasers printing over RDP.

So, perhaps, maybe, one of the experts here can at least give me some troubleshooting steps, as I am somewhat, so far, dissapointed in all of you, and my subscription here.
Question by:new435
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LVL 66

Accepted Solution

johnb6767 earned 500 total points
ID: 20024602
What port does it show it is installed on in the remote session? Do you have the option for TS0032 (Terminal Server ports), etc?

Since it is autocreating, I dont think this is the problem....Might be worth looking at though....

Printers That Use Ports That Do Not Begin With COM, LPT, or USB Are Not Redirected in a Remote Desktop or Terminal Services Session

Author Comment

ID: 20033935
Yeah, I've used that solution in the past...I'm sure it wouldnt hurt to try.  I also may try to set it up on the home machine as one of those old Z52/Z22/Z42 inkjets....

I appreciate your input and will try the solution later today.

Author Comment

ID: 20479011
Once again, I solved this problem without anyone's help here.     I just replaced the printer with a brother laser and installed the driver on the remote machine.
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Author Comment

ID: 20479015
Still trying to figure out whether this site is worth the 13.00/month.

Author Closing Comment

ID: 31408020
you are agenius

Author Comment

ID: 20479022
This site needs to look and feel more straightforward for a new user.     I can't describe my frustration in words.
LVL 66

Expert Comment

ID: 20480013
"Still trying to figure out whether this site is worth the 13.00/month."

Did the suggestion not help?

Also, if you have suggestions or comments, I would suggest posting them below.... I can assure you that they will be looked at by the powers that be....

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