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Your Message Has Been Delivered

critona
critona asked
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Last Modified: 2010-05-18
IN SBS2003 R2, I am having a problem with confirmation emails that say "emails have been delivered" It is server side and I am pretty sure I have ruled out all of the usual suspects. I can't figure out where the message is being generated from.

Thank you
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tigermattSite Reliability Engineer
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Most Valuable Expert 2011

Commented:
Does it look like this?

Your message
      To:      <recipient>
      Subject:      <subject>
      Sent:      <date/time>
was delivered to the following recipient(s):
<recipient> on <date/time>

In which case it would be that a delivery receipt has been requested on the mail. This is configured in Outlook, and it may be set to either automatically request such a receipt or the user is selecting the option when they send an email. There is a box to check/uncheck for delivery receipts in the email "Options" panel (or on the Options tab of the ribbon in Outlook 2007)

-tigermatt

Author

Commented:
Not that simple unfortunately. That is the first place I looked....

Author

Commented:
It says your message was delivered to the recipient followed by their signature. The email also has an attachment called details.txt

it says original message-ID ##########
Final-Recipient blank@blank.com
Action-Delivered
tigermattSite Reliability Engineer
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Most Valuable Expert 2011

Commented:
Does it happen to everyone, or just a few users? Do you get it from every message you send or only when you send messages to a specific domain or recipient?

If it's only when to a certain recipient, then it is likely something is running at their end which is sending out delivery receipts even when you have not requested it. The fact that the signature of the original recipient is there would indicate this. It can also be confirmed by examining the message headers (In the message Options option in the receipt)

-tigermatt
Jeffrey Kane - TechSoEasyPrincipal Consultant
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Most Valuable Expert 2016
Top Expert 2014

Commented:
Does it actually say:

Final-Recipient blank@blank.com
or
Final-Recipient: rfc822;blank@blank.com

?

Jeff
TechSoEasy

Author

Commented:
No rfc822

happens to everyone
Jeffrey Kane - TechSoEasyPrincipal Consultant
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Most Valuable Expert 2016
Top Expert 2014

Commented:
Is there a Blackberry involved in any of this?

Jeff
TechSoEasy

Commented:
I am having a similar issue, however it happens all the time with 1 recipient and randomly with others.  There is a Blackberry involved in my setup.

===
Original-Message-ID:369482486
Final-Recipient:adam@g******s.com
Action:Delivered

Your message was delivered to the recipient.
===

===
Final-Recipient: rfc822;david@g******s.com
Original-Message-ID: <1****21862-1192****36-cardhu_decombobulator_blackberry.rim.net-110****671-@bxe111.bisx.prod.on.blackberry>
Disposition: manual-action/MDN-sent-manually; displayed

This is a receipt for the mail you sent to "Ken"
<k***2@comcast.net>; "George"
<G***n@b******s.com> at 10/17/2007 11:53 AM

This receipt verifies that the message has been displayed on the recipient's computer at 10/17/2007 12:14 PM
====

Commented:
Okay, I'll do that.

I just assumed that we didn't want to have 2 duplicate questions in progress.

Author

Commented:
Thanks for the responses...and yes there is a blackberry involved.... I asked them about it and the tech I spoke with said it had nothing to do with them despite the fact that the message headres say it is coming from blackberry
Jeffrey Kane - TechSoEasyPrincipal Consultant
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Most Valuable Expert 2016
Top Expert 2014

Commented:
"I just assumed that we didn't want to have 2 duplicate questions in progress."

Either just click the "Monitor Question" link at the top to follow along, or post what you've done to try to resolve this which has or hasn't worked.  But just posting a "me too" comment doesn't really help with the outcome.

Ultimately, the original asker must accept a comment as the solution.

Jeff
TechSoEasy
Principal Consultant
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Most Valuable Expert 2016
Top Expert 2014
Commented:
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