McAfee can't be uninstalled from Add/Remove Programs. It gives errors...

Posted on 2007-10-04
Medium Priority
Last Modified: 2013-12-09
Hi friedns !

Previously I was running McAfee Security Centre on my pc with the following components:

1. McAfee Virus Scan ProfessionalMcAfee Secrutiy Centre
2. McAfee Personal Firewall Plus
3. McAfee Secrutiy Centre

I want to install Kaspersky Antivirus 6.0 and so I need to remove All McAfee Products.

(1) First I removed McAfee Virus Scan Professional and I removed it successfully.

(2) Then when I tried to remove McAfee Personal Firewall Plus from Add/Remove Programs, I got the following message with dialog box :
Could not open INSTALL.LOG file
and thus uninstallation was interrupted

(3) Then when I tried to remove McAfee Security Centre from Add/Remove Programs, I got the following message with dialog box :
The installation cannot continue because some components (C:\Progra~1\mcafee.com\agent\Uninst\screm.ui) are missing
and uninstallation was again interrupted.

I failed to remove both components from Add/Remove Programs. Then I went into registries to see if these components are there or not and I found them there in HKLM\Software\McAfee.com

I manually went in C:\Program Files\McAfee.com\Personal Firewall and ran MpfUninstall.exe, But it gave the same error:
Could not open INSTALL.LOG file
and thus uninstallation was interrupted

I want to remove McAfee Components completely. Please tell me how can I remove them FORCEFULLY.



Question by:JatinHemant
  • 2

Accepted Solution

psyclown- earned 2000 total points
ID: 20012988
Have you tried their Removal tool?

Assisted Solution

psyclown- earned 2000 total points
ID: 20012997

Author Comment

ID: 20044208
Thanks psyclown !

The links you provided are really useful. I also downloaded the McAfee Removal Tool and it worked.  I am really happy with the solution.

Thanks again,



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