Unable to save Excel files to shared network drives
Posted on 2007-10-04
OK, I got a tough one for you guys.. I have a couple users that are not able to save Excel files, and only Excel files, to any network shared drive, when they try, they get a set of errors that say Disk is full and Unable to save file. Now, before you ask, no, there are no disk quotas, and yes, both their local PCs and the servers hard drive have plenty of free space (30-60gb on their PCs, 300+gb on the server). They can save Excel files on their local PC, but not on any network shares, mapped or unmapped. Ive installed the latest service packs and software updates for both Office and Windows XP, as well as on the Windows 2003 server. I also cleared their temp folders and emptied their recycle bins. They have no problems saving Word files and they're able to copy files to network shares. They can delete files from the shares, can move them, and they can create new folders.. everything works except for saving Excel and it doesnt matter if its an existing file or a brand new file, they all return the same Disk is full Unable to save file errors. I do know that this only happens from the desktop PCs, anyone that connects to the company's terminal server is able to save Excel files to the same locations without problem.
Anyone have any ideas?