unable to open service control manager database

I've given my HelpDesk rights to restart Print Spoolers on our servers via GPO but when they to go open services remotely they get error 'unable to open service control manager database'.

They only way I can get them in to restart the service is allow them terminal services access.  I would prefer no doing this.

I'm using Windows 2003 servers SP1 some SP2
dunersbsquadAsked:
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dunersbsquadConnect With a Mentor Author Commented:
In case anyone is interested I found the issue.  It is a SP1 problem.

Here is the fix
Run this on the command line.
sc sdset scmanager
D:(A;;CCLCRPRC;;;AU)(A;;CCLCRPWPRC;;;SY)(A;;KA;;;BA)S:(AU;FA;KA;;;WD)(AU;OIIOFA;GA;;;WD)
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Brian PiercePhotographerCommented:
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Jeremy WeisingerSenior Network Consultant / EngineerCommented:
Put them in the Print Operators group. That should give them the access they need.
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Jeremy WeisingerSenior Network Consultant / EngineerCommented:
Sorry, disregard my post.
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dunersbsquadAuthor Commented:
NET STOP will not stop/start for a remote server
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