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Aspire 3680 LAN connected but IE7 Address not Valid

The problem at hand is that i cannot get connected to the internet via Internet Explorer 7.  The computer is a Acer Aspire 3680 with Windows Vista Basic Installed.  The notebook is brand new and has never successfully been able to connect to the internet.  I still have connectivity to the network and can browse shared folders and such, but when trying to browse the Internet Page Cannot be Displayed The address is not valid.  I Checked all the DNS settings and they seem to be in place, also checked the Norton Internet Security 07 that is Installed and disabled the firewall and made the appropriate trusted connections as far as Gateway connections.  I cannot get connected to the net to see if there are hardware updates for the notebook, being as Vista is incompatible with many different hardware peripherals.  I have the notebook hardwired using the RJ-45 but have also connected the Wireless adapter to our local wireless network, neither work.  Was wondering if anyone could shed some light on this problem.. Thanx
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gocomptechny
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gocomptechny
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1 Solution
 
rindiCommented:
If you ping www.google.com, what do you get? And if you ping 209.85.129.99 what do you see then?
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gocomptechnyAuthor Commented:
I can ping the IP address, the name server of course does not ping.  DNS seems to be the problem but my IPv4 DNS Server address are 24.92.266.9 and 24.92.266.102 which relate to my ISP.  Does the IPv6 have to be removed somehow, does it conflict?
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rindiCommented:
Check your hosts file(s). Also, if you are connected to a Active directory domain, then you should only have the internal DNS server as Nameserver in your configuration, and not that of the ISP. If you are behind a router, then use the router's IP as Nameserver. The router will then forward DNS requests to your ISP's Name Servers.
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gocomptechnyAuthor Commented:
Im not savvy enough to check the Host files within Windows Vista as i have not done much work on Vista pc's as of yet, as for manual setting the DNS server address to the IP of the Router i did that.  Didn't make a difference.  The settings of Obtain Automatically were the result of the 24.92.266.9, i would suspect these addresses were given from the ISP thru the router DHCP.
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rindiCommented:
Run hijackthis on the box, it should find any entries in the hosts files and should then also be able to clean them out. You can post it's log here just to let us check it.

http://hijackthis.de/en
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gocomptechnyAuthor Commented:
Well i no longer have the computer, the owner is going to make a claim on her guarantee on the situation.  I think i had found the problem, in the Hosts File there was the default entry of  127.0.0.1 Localhost and then there was an extra under that something to the effect of ..1 Localhost.  Also come to find out that numerous different ISP software packages had been installed previously by the owner and then removed after unsuccessful attempt to connect to the internet.  I wish i could have known whether this alteration to the hosts file at this directory was the culpret.  RUN: notepad C:\WINDOWS\SYSTEM32\drivers\etc\hosts

Thanx
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gocomptechnyAuthor Commented:
I feel as though Rindi was well on his why to solving my problem, i consider it only fair to award the points to this problem based on the help received. thank you very much
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rindiCommented:
Your welcome.
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