Link to home
Start Free TrialLog in
Avatar of natcom
natcom

asked on

Compaq nc6400 Notebook

I am experiencing the following error Touch pad failure on my  Compaq nc6400 Notebook do I need to replace the system board to fix this problem ?
ASKER CERTIFIED SOLUTION
Avatar of rid
rid
Flag of Sierra Leone image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of natcom
natcom

ASKER

thank you for your reply if resetting this cable does not fix the problem  then do you think the system  board need to be replaced ? I am trying not to replace the system board. on the service manual do you know  on what page  I can find that cable that you are describing ?
Avatar of natcom

ASKER

is this the same as resetting the touchpad cable  on page 5-57 on the service manual ?
Sorry, I have no manual for this system. I suppose it's possible to integrate the touchpad with the system board, but it's not anything I've seen. As I said, I have no hands-on experience from your model. The cable (if present) is probably not difficult to spot, but you'd have to take the system apart, at least to a certain extent.
/RID
Avatar of nobus
yes, it is the correct one - i have the manual here
Avatar of natcom

ASKER

thanks I will try this out today
We use this model extensively   its a seperate card with a cable to the system board  
unless the connector on the motherboard is bad simply replace the  cable or touchpad itself will fix the issues.
Avatar of natcom

ASKER

do you know the part number for the touchpad  or the cable ?
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial