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Users in SBS server do not show up in Active Directory

I have a customer with Windows 2003 Small Business Server. They have outgrown the server and I have recently installed 2 new Windows 2003 Standard Servers and made them domain controllers by running ADPREP on the SBS server. I have two problems currently:

1) The users were setup using the SBS wizard and do not show up in Active Directory. How do I get these users to show up in AD?

2) I wish to decommission the SBS server. Is it possible to demote an SBS server using dcpromo? I haven't tried it yet but know that SBS servers are required to be DC's. I just need this server to go away. It resides on dying hardware. How do I accomplish this?
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djaabrams
Asked:
djaabrams
1 Solution
 
bluetabCommented:
You should really look at purchasing the Windows Small Business Server 2003 Transition Pack.  It is designed for upgrading SBS to Standard Server and helping with the transfer of CALs.  The problem that you have right now is that your SBS CALs are different because they are also Exchange CALs so you need to "separate" these between Standard 2003 Server and Exchange.

http://www.microsoft.com/WindowsServer2003/sbs/techinfo/planning/transition.mspx
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KCTSCommented:
To migrate properly you need to use the transition pack http://support.microsoft.com/kb/555073
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djaabramsAuthor Commented:
Thanks for the responses. I don't need to migrate the server or applications, I need to get rid of this server. We already own enough copies of Windows 2003 Server standard, and own a copy of Exchange. I just need to perform the physical work of straightening out AD and shutting this server down. I checked the price of the transition kit and it's pretty high. Any help on the AD problem would be appreciated.
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
What do you mean the users don't show up in AD?  They would normally be in the domain.local>MyBusiness>Users>SBSUsers OU

Are they not there?

The transition pack is priced to allow you to use the separate components, but you need to be aware that once you remove your SBS from the domain you will need to get new Server 2003 and Exchange CALs as the SBS CALs will no longer be valid.  The transition pack allows you to purchase Transition CALs which may be less expensive overall depending on how many users you have.  So it's not just about doing the physical work... but rather about ensuring you are properly licensed.

I guess the quesiton is... how many users are there on the domain?  Because if there are still less than 75 you should probably consider migrating the SBS to new hardware (if it's not an OEM license) or updating the hardware it's on if it is.

Jeff
TechSoEasy
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djaabramsAuthor Commented:
Jeff,
I did find the users about 2 minutes after the last posting that I placed. It is of course exactly where you said they are. I do understand the transition pack, however the company already re-purchased everything (3 copies of Windows 2003 Standard, a copy of Exchange 2003 and all the CAL's) because they didn't really understand what they had. They don't need the SQL license in SBS. Their problem wasn't really user count, it was performance of the applications all residing on the same server. I'm a large enterprise consultant and am just learning the in's and out's of SBS. Have divided their apps onto three servers, just not sure how to put the nail in the coffin of SBS. The only thing left on it are some Public Folders on Exchange which I can move. Haven't tried to demote the SBS and not sure I can. I may just have to go through the process of removing an orphan DC from Active Directory when I finally turn it off.

David Abrams
PTIS
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
You can't demote an SBS.  You will just need to remove it and seize the FSMO roles onto one of the new DC's and then do an orphan DC cleanup.

Glad these folks have a bunch of money to spend... because that's what it's really about with SBS.  It CAN do everything all on the same server but that server needs to be properly provisioned.  The end result is a much lower cost of overall management and maintenance.

Jeff
TechSoEasy
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djaabramsAuthor Commented:
Thanks, Jeff.
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