Learn how to a build a cloud-first strategyRegister Now

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 235
  • Last Modified:

User can visit https sites, but not others such as Google, why?

A user can visit various web sites that all seem to have https in them, but when this person tries to visit a normal site such as Google or CNN, etc., page can not be displayed.  He says he just installed a new version of a VPN client, but would there be an IE setting that might be causing this?  The VPN connection has not be established that I can see.
0
lloydr1l
Asked:
lloydr1l
2 Solutions
 
godfriedverheyenCommented:
Check proxy settings
0
 
vtobusmanCommented:
Yes you can check "Content advisor " in internet explortr properties.....

   Tools > Internet Options > Content   then content advisor....
also  the vpn client might have a setting in it to cause this ...... witch one is it ?
   and lastly you can check the network setup....  is this a buisiness or home ?
some firewall software can cause this as well... eg.. symantec internet security, trend micro..ect...  Check the settings there....
  if you can also give a brif discription of the network/pc setup it will assist in the troubleshooting.....
 
0
 
MikeKaneCommented:
If its the Cisco VPN client, it comes with a Stateful Firewall.  If turned on it could be contributing to your issue.  

0
Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

 
war1Commented:
Greetings lloydr1l !

1. Clear your DNS cache.  Go to Start > Run and type CMD
and hit OK.
At the command prompt, type ipconfig /flushDNS
and hit OK.

2. Clear your cache.  Go to Tools > Internet Options > General tab.  Under Temporary Internet Files, click "Delete Files" button. Also click "Delete Cookies" button. Click OK.

3. If no joy, check if your PC is blocking the site.  Do a search for HOSTS file and open it with an editor like Notepad. Delete any line that has the blocked site in it.

HOSTS file is located in
Windows XP      =      C:\WINDOWS\SYSTEM32\DRIVERS\ETC
Windows 2K     =     C:\WINNT\SYSTEM32\DRIVERS\ETC
Win 98/ME     =     C:\WINDOWS

It is a hidden file. Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK.

4. If you are using Internet Explorer, check if the site is restricted or blocked.  Go to Tools > Internet Options > Security. Hightlight Restricted Sites and see if the blocked site is located there.

Also under Content tab > Content Advisor, check if the site is restricted there. Remove it.

Also, under Security tab, add the website to your trusted zone.

5. Check if antispyware, antivirus or another security program is blocking the website. Disable them one by one.

Hope this helps, war1
0
 
war1Commented:
lloydr1, any update?
0
 
lloydr1lAuthor Commented:
I never had a chance to follow up on this, but the accepted answers are good steps.
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now