?
Solved

Corrupt Registry Key .dvr-ms in HKCR Preventing SP2 Install

Posted on 2007-10-04
9
Medium Priority
?
550 Views
Last Modified: 2013-12-07
Windows XP Pro SP2 fefuses to install on my PC. I've identified a corrupt registry key dvr-ms as the culprit. Removing Windows Media Player was no help. Now What?
0
Comment
Question by:TomStelling
  • 4
  • 3
8 Comments
 
LVL 18

Expert Comment

by:Crash2100
ID: 20019350
You might try installing this update, and see if it corrects your problems installing SP2:

Windows XP SP1 Update: Watch TV Shows Recorded by Media Center PCs on Other Windows XP PCs
http://www.microsoft.com/downloads/details.aspx?FamilyID=fb4c2c2e-60ea-4ed9-bc68-e93c9e65c58e&displaylang=en
0
 
LVL 18

Expert Comment

by:Crash2100
ID: 20019353
If that doesn't work, you could always try exporting the registry key, then delete it, and see if you can install SP2.  Then add the exported key back after you install SP2.
0
 
LVL 18

Expert Comment

by:Crash2100
ID: 20019368
XP Service Pack 2 Install Problems
http://support.moonpoint.com/os/windows/xp/xpsp2-install-problems/

You receive an "Access is denied" error message when you try to install Windows XP Service Pack 2 or Windows Server 2003 Service Pack 1
http://support.microsoft.com/default.aspx?scid=kb;en-us;873148
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:TomStelling
ID: 20019386
Thanks Sage. I'll start trying them and report back.
0
 

Author Comment

by:TomStelling
ID: 20019518
Thanks Crash but this looks like a format job. I had tried some of the above but absolutely no luck at all. It won't be forced open by anything. Won't give me access to change permissions, export or delete in safe or normal mode. Any last ideas before I pull the plug?
0
 

Author Comment

by:TomStelling
ID: 20032230
Fixed it. I used Ad-Aware and Panda 2008 to clean it and the source of the problem appears to have been a file sharing app that used Flash to get control of the dvr-ms key. After completely eliminating the spyware that caused it to be locked, follow these steps.

- login as a user that has full admin rights (but is not the admin).
- add Administrator to the those who have full editing rights (look in the Advanced tab). I noticed that there is a complete lack of information in the fields.
- Restart and login as the Administrator. In my case I was able to open the key and the install of sp2 ( although slow) was successful as were all subsequent updates. Logging out and back on as Administrator would probably work but isn't the step I took.

Hope this helps somebody else. Odd ticket
0
 
LVL 18

Expert Comment

by:Crash2100
ID: 20036558
Since you solved this yourself, post a zero point question in the Community Support topic, and ask them to delete this question to get your points back:

http://www.experts-exchange.com/Community_Support/
0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
ID: 20561825
PAQed with points refunded (500)

Computer101
EE Admin
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article we have discussed the manual scenarios to recover data from Windows 10 through some backup and recovery tools which are offered by it.
When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
Viewers will learn how to create and use Simpler instruments in Ableton Live. Load new Simpler into an empty MIDI track: Select a sample and drop it into sample window in Simpler: If sample is not pitched at C3, adjust tuning with Transpose para…
Viewers will learn how to use LFOs to modulate the sound of their Sampler instruments. Click the Modulation tab in Sampler: Choose one (or more) of the three available LFOs, and click the respective button to turn it on: Select a waveform, an LF…
Suggested Courses
Course of the Month17 days, 12 hours left to enroll

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question