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Event ID 221 Windows Server 2003 SBS license error

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Last Modified: 2012-06-21
Hi there,

I keep on getting this annoying error message on my domain controller.

Event ID:221
Computer: OC-DC-01

License usage for product Windows Server is nearing the maximum number of per server licenses purchased. Consult Licensing from the Administrative Tools folder for more information.

I've gone to Administrative Tools - Licensing and got the following info:

Organization: xxx
Product ID: xxx

Installed Licenses: 35
Maximum Licenses: 43

Also, if I go in AD in the users folder, I have 65 objects.

We have 4 servers (1 DC, 2 App Servers, 1 TS) all running Windows Server 2003 SBS.

How can I fix this problem?

Thanks

Comment
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Commented:
According to Microsoft this might happen if a user or an application is using more then one license at a time.
Updateing your server from windows update web site will solve the problem.
There are some solutions on this topic on Microsoft's website:
http://support.microsoft.com/kb/888818

Author

Commented:
Great .. thanks. Any other opinions on this?

I guess also what I wanted to know is, how many user licenses do I have at the moment? 35? or 43?

I'm a bit confused, because there are more than 50 users in AD.

Author

Commented:
I also went into licensing on every server and this is what I got:
(Product View tab:)

Microsoft Exchange Server 2003
Per Device or Per User Purchased: 0
Per Device or Per User Allocated: 0
Per Server Purchased: 750
Per Server Reached: 0

Windows Server:
Per Device or Per User Purchased: 0
Per Device or Per User Allocated: 0
Per Server Purchased: 40
Per Server Reached: -44

Commented:
You have 43 licenses and you are using only 35 at the moment.
Number of licenses has nothing to do with your AD objects but with the umber of sessions your server will accept simultaneously
Jeffrey Kane - TechSoEasyPrincipal Consultant
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Commented:
You've posted this in the Small Business Server Zone... so I'm assuming that you have a Small Business Server and have SBS CALs, correct?

If so, then you just need to turn off the License Logging Service on any other Windows Server that's in your domain because it doesn't need to be running.  The SBS CALs cover access to those servers.

This will stop the error message.

Jeff
TechSoEasy

Author

Commented:
I am using Windows Server 2003 for Small Business Server.

TechSoEasy, before I turn the message off, I would like to make sure that I don't need to purchase any licenses.
Jeffrey Kane - TechSoEasyPrincipal Consultant
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Most Valuable Expert 2016
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Commented:
"I am using Windows Server 2003 for Small Business Server"

Let's be careful with that term... because there is a separate product out there called "Windows Server 2003 for Small Business Server" that is NOT a full SBS.  Please confirm that you are in fact using Small Business Server 2003 which includes Exchange, SharePoint, etc.

Then, to make sure you don't need to purchase any additional licenses the question would be, "How many do you have?" (look in the Server Management Console > Licensing Snap-In on the SBS), and if you have USER CALs (most common), then do you have at least one CAL per user?  If you have DEVICE CALs (most people don't use these unless you have shift workers sharing a single computer), then do you have at least one CAL per device?

Jeff
TechSoEasy
comment from oriziv:
You have 43 licenses and you are using only 35 at the moment.
Number of licenses has nothing to do with your AD objects but with the umber of sessions your server will accept simultaneously

---

Surely, he has 35 Installed, but has used up to 43 simultaneously, therefore going over by 8, hence the licensing message. You can only buy licenses in packs of 5/10/etc..
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Commented:
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Author

Commented:
Well Ive gone and ordered 15 more CALs, so we'll see how it goes.
Jeffrey Kane - TechSoEasyPrincipal Consultant
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Top Expert 2014

Commented:
You shouldn't have to "see how it goes".  If you had answered my questions above, I could have provided you with the appropriate answers to how many CALs you need.

One important issue is what type of CALs you already had.

Then, how many USERS are there in your domain?

Because you can't just try to keep up with the "Maximum Usage" counter.  You need to have enough CALs no matter what that says.  Perhaps you should review the SBS Licensing FAQ so you'll have a better understanding of how SBS licensing works?  You'll find a link to that information along with other Licensing info links in the Licensing Snap-in of the Server Management Console, or you can go to it directly here:
http://www.microsoft.com/WindowsServer2003/sbs/evaluation/faq/licensing.mspx

Jeff
TechSoEasy

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