Subject: Unknown Password
Posted on 2007-10-04
My friend has a problem with his laptop computer. The computer is a Toshiba Satellite Laptop
running Windows Vista (not sure which Vista edition). When he turns it on, the computer will immediately show the words 'Enter Password' and a small blue box below. Unfortunately, he does not know the password, and cannot log onto Vista. I tried accessing the computer's boot menu (pressing F12), but this is also blocked by the same 'Enter Password' message. Could you please assist with this problem as my friend has some picture on this laptop which are rather special to him?