dead1ne
asked on
E-mail confirmation messages not being delivered to hotmail accounts with PHP-Nuke
My website epitomegaming.com requires e-mail validation for users to create accounts. This works fine except when the receiving mail server refuses to accept the e-mail. Originally I had the site set up with my personal e-mail being used as the sender, however, I finally noticed what the problem was when myway.com send me a message not delivered e-mail(apparently hotmail doesn't send them). The validation e-mails aren't going into the users spam folder they simply aren't being delivered.I then created an e-mail address on my web server and had the messages shown as sent from them. This apparently did not fix the problem and I'm not sure where to go from here. Thanks.
You could send me an email at test@cdlive.co.uk and I could check to see if it has any problems.
However hotmail use their own and very unreliable spam filter. You could contact them and pay to use a whitelist that they support but even then your mails may still be blocked.
However hotmail use their own and very unreliable spam filter. You could contact them and pay to use a whitelist that they support but even then your mails may still be blocked.
ASKER
PHP-Nuke is configured to send the e-mail through the mail server with the account via SMTP and the mail server and web server share the same IP so that shouldn't cause the issue in the first place. I can't manually send an e-mail via the website so you will need to create an account to see what is being sent.
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"v=spf1 a mx ip4:69.10.146.178 ?all" [TTL=14400]
What this tells other mail servers is the ONLY authorized server that can send mail for YOUR domain is: 69.10.146.178. If your using a different outgoing mail server then Hotmail will see you as spam and not deliver your messages and just delete them.
If your using a different outgoing server have your DNS provider to add the additional domain or ip to your SPF record.