Windows XP cannot acquire IP address from the DHCP server

Posted on 2007-10-05
Last Modified: 2012-08-13
I have a remote location setup with a fibre connection to my main office.  All the workstations are set to use DHCP to obtain IP addresses.  Suddenly the remote workstations could lost connectivity to the main office.  When I checked, the link is ok on both sides.  But the remote workstation says " Can not acquire an IP address from the DHCP Server"  The workstations are running on Windows XP SP2.

Please I need solution as quickly as possible.
Question by:Lizsam
    LVL 22

    Expert Comment

    Is that the exact error message?
    LVL 22

    Expert Comment

    Do you us a firewall?
    LVL 7

    Expert Comment

    Is the remote PC on the same subnet as the main office?  If it goes thru a router you'll have to make sure you enable a relay agent to pass the DHCP request across the router.  Also make sure there are enough IP addresses in the scope to lease out to all your PCs.  If you run out of IPs, the DHCP server won't have any left to assign.
    LVL 29

    Accepted Solution

      You better assign IP address manually to one of the computers and try to connect to other side of the line. If you can't, then something is wrong with the line. Restarting the Switch may resolve the problem
        If you can connect, then check the DHCP scope if it is enough to fulfill IP requests.

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Too many email signature changes to deal with?

    Are you constantly being asked to update your organization's email signatures? Do they take up too much of your time? Wouldn't you love to be able to manage all signatures from one central location, easily design them and deploy them quickly to users. Well, you can!

    Storage devices are generally used to save the data or sometime transfer the data from one computer system to another system. However, sometimes user accidentally erased their important data from the Storage devices. Users have to know how data reco…
    If you get continual lockouts after changing your Active Directory password, there are several possible reasons.  Two of the most common are using other devices to access your email and stored passwords in the credential manager of windows.
    As developers, we are not limited to the functions provided by the VBA language. In addition, we can call the functions that are part of the Windows operating system. These functions are part of the Windows API (Application Programming Interface). U…
    With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

    737 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    17 Experts available now in Live!

    Get 1:1 Help Now