Symantec Locking me out of MY Group

Hi

Im using Symantec 10.1 Enterprise edition on a server in work.  Ive installled it now 4 times and everytime i do the console will not let me unlock the Group i Created.  Ive searched the Internet and i have done  the registery changes that was suggested i.e resetting keys and also used  iforgot.exe.  Is there anything else i need to try or do??

thanks
Mark
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