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Jamesm007

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Exchange server 2003 no store showing when creating mailbox thru AD

I have had an SBS2003 box running for a while and now we needed to install exchange. Exchange wasnt setup initially, so I used the original CDs to begin the setup and I selected exchange server, which was not installed and went through the motions to install it.

I selected the drives for the store and transaction logs etc.

The server threw an error 3/4 of the way installing - "Setup failed while installing sub-component doctor watson.net with error code 0xc1037986(please consult the installtion logs for a detailed desription). You may have to ancel the installation or try the failed setup again.

When you press cancel, it continues. it threw up a couple mre different errors which I didnt get and it appeared to continue, only to find out when it finished, I could load system manaager but for 1, the directories ie. system store and transaction dbase were not created during the setup process.

I also realised after the fact, that I had run setup from the original CDs SP1 and the server was SP2. Dont know if this will affect it.

If I go to AD and assign a mailbox to a user, no store appears to allocate this to, so I cant cotinue.
It appears an exchange  service is also not running.

Any ideas what I should do. I tried removing exchange from SBS installation but it wouldnt let me uninstall.
Can I mount a store and create the logs or am I better to take another course of action?

with thanks
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Avatar of Jeffrey Kane - TechSoEasy
It's very likely that this is what your problem was:  http://support.microsoft.com/kb/820118

"I also realised after the fact, that I had run setup from the original CDs SP1 and the server was SP2"

If you have installed Windows Server 2003 SP2, then it could cause a problem.  But technically it shouldn't as far as I know.  Be sure though that you are installing Exchange from the SBS Setup on Disk1 which will query you for Disk2 to be inserted.

Jeff
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Jamesm007

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I have just checked the server and the windows installer service is set to manual already.

I have cancelled the setup, but I did run it from CD1 and it did prompt for CD2, which is where the issue began.

I even installed Exchange SP2 after I finished but this made no difference.
I have hold of the server CD now which includes SP2 but I cant uninstall.
Should I do a anual removal of exchange? Ive been reading up and its not a recomendation on SBS but I dont know if I have any options now?

with thanks
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If you have no other option doing a manual uninstall is what you will have to do.
If done correctly and in the correct order there shouldnt be any adverse implications.

Hope this helps and Good luck!

-Michael
sorry for the delay. I did get this resolved int he end.
since it has been a while, I think it was a manual uninstall in the end.
thanks