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Exchange server 2003 no store showing when creating mailbox thru AD

I have had an SBS2003 box running for a while and now we needed to install exchange. Exchange wasnt setup initially, so I used the original CDs to begin the setup and I selected exchange server, which was not installed and went through the motions to install it.

I selected the drives for the store and transaction logs etc.

The server threw an error 3/4 of the way installing - "Setup failed while installing sub-component doctor watson.net with error code 0xc1037986(please consult the installtion logs for a detailed desription). You may have to ancel the installation or try the failed setup again.

When you press cancel, it continues. it threw up a couple mre different errors which I didnt get and it appeared to continue, only to find out when it finished, I could load system manaager but for 1, the directories ie. system store and transaction dbase were not created during the setup process.

I also realised after the fact, that I had run setup from the original CDs SP1 and the server was SP2. Dont know if this will affect it.

If I go to AD and assign a mailbox to a user, no store appears to allocate this to, so I cant cotinue.
It appears an exchange  service is also not running.

Any ideas what I should do. I tried removing exchange from SBS installation but it wouldnt let me uninstall.
Can I mount a store and create the logs or am I better to take another course of action?

with thanks
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Jamesm007
Asked:
Jamesm007
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2 Solutions
 
frostburnCommented:
Hi James,

Well setup did not install all the components then and I would do a manual removal of Exchange(if uninstall does not work)  and then try re-installing Exchange.

http://support.microsoft.com/kb/833396

Hope this helps!

-Michael
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
It's very likely that this is what your problem was:  http://support.microsoft.com/kb/820118

"I also realised after the fact, that I had run setup from the original CDs SP1 and the server was SP2"

If you have installed Windows Server 2003 SP2, then it could cause a problem.  But technically it shouldn't as far as I know.  Be sure though that you are installing Exchange from the SBS Setup on Disk1 which will query you for Disk2 to be inserted.

Jeff
TechSoEasy
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Jamesm007Author Commented:
I have just checked the server and the windows installer service is set to manual already.

I have cancelled the setup, but I did run it from CD1 and it did prompt for CD2, which is where the issue began.

I even installed Exchange SP2 after I finished but this made no difference.
I have hold of the server CD now which includes SP2 but I cant uninstall.
Should I do a anual removal of exchange? Ive been reading up and its not a recomendation on SBS but I dont know if I have any options now?

with thanks
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
"I have hold of the server CD now which includes SP2"

What kind of server CD?  Does it include EXCHANGE Server 2003 SP2?  Or Windows Server 2003 SP2?

Have you tried to REINSTALL Exchange on top of the current installation?   For this, I would run the Exchange Setup directly from CD2 which would be in E:\setup\I386\Setup.exe  (assuming E: is your CD-ROM drive).

Then when the component selection screen appears, choose "REINSTALL" from the drop-down Action Menu next to "Microsoft Exchange".  If a file replacement error pops up, be sure to select YES to overwrite any current files.

Jeff
TechSoEasy




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frostburnCommented:
If you have no other option doing a manual uninstall is what you will have to do.
If done correctly and in the correct order there shouldnt be any adverse implications.

Hope this helps and Good luck!

-Michael
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Jamesm007Author Commented:
sorry for the delay. I did get this resolved int he end.
since it has been a while, I think it was a manual uninstall in the end.
thanks
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