I am running Outlook 97. When I receive an email with an attachment if I click on open I am given an error message saying that the extension does not have any known programs associated with it. It then suggests that I go into file associations in the tools menu and create the association.
Problem is I have already done this and, strangely, if I sav ethe same attachment to my machine then double click it, it opens with the required program.
Any suggestions appreciated