All servers are running 2003 SP1. We dont use roaming profiles. We run apps. in a citrix farm. Outlook is running in 2003 exchange. Heres the issue.
One of the employees got married and I changed her name in AD and ever since then her outlook doesnt save its config. (Outlook is a citrix app). I have does this for 3 other employees with few or no isses.
She also gets an error when she opens outlook after she configures it will say. "C:\Docs and set\username\application data\microsoft\addins\c:\Progam files\Microsoft Office\Office\SBCMSYNC.dll is not a valid Office addin"
I have gone in to the both on her local machine and the citrix servers and enter the regestry
and I have deleted the key. Then she does not get the error but when she comes in the next morning she has to re-configure her outlook account and then it re-creates that key in the registry. I logged into a citrix desktop with my creds and I dont have that reg key.
I actually changed another womens name in AD two days after I changed the one that IM having problems with and she has had no issues...
I hope this was descriptive enough if its not please feel free to post a question.
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