Adobe PDF file attachment showing as Microsoft Word with .pdf extension

Posted on 2007-10-05
Last Modified: 2012-06-27
My client is having problems with PDF documents that are attached in an email.  She can open a pdf documents locally on her machine and also across the network on her personal folder but not if it comes through the email.  The document comes through as a word document with a .pdf extension.  I tried opening it as a pdf to no avail.  It seems that there is something wrong with her email account.
Any suggestions?  By the way she's running Microsoft Office XP and Adobe Reader 7.0 and all of the other individuals in the office are also but aren't having this problem.
Question by:yankeegirl
    1 Comment
    LVL 65

    Accepted Solution

    try deleting his Temporary Internet Files completely from IE options which will delete the Outlook cache folder too for attachments called OLKxxx under C:\Documents and Settings\username\Local Settings\Temporary Intenret Files.

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