We help IT Professionals succeed at work.

Unable to save in desktop

Smart-Friend
Smart-Friend asked
on
1,138 Views
Last Modified: 2008-01-09
I am using windows xp 2000
when i try to save any file or folder in my desk top
or when i try to save any download in my desktop, i get the below error message
" You are unable to save data, try different location"
i would like to use my desktop to save file/folder
help me
Comment
Watch Question

Hi There are a couple of things you should try.
1) verity your profile is not corrupted.
2) check under c:\document and setting\user\desktop.. that the folder exsits, check the permissions on the folder.
3) make sure your ntuser.dat is not ntuser.man, user the users folder, this means its mandatory, no changes.
4) is there a domain poilicy preventing changes to the desktop. if you computer is on a domain admins setup policies perventing users from changing there desktop.

Author

Commented:
I am not in domain
it is my personel computer
Also i am a beginner in computer
let me know how to check ntuser.dat or ntuser.man
let me know how to change if it is ntuser.man
CERTIFIED EXPERT
Expert of the Year 2004
Top Expert 2004

Commented:
which antivirus are you running on your system?
have you lately checked your mahcine for malware infections?

Author

Commented:
i dont have internet connection to that machine ,
i have norton 360 and adawareSE
CERTIFIED EXPERT
Expert of the Year 2004
Top Expert 2004

Commented:
can you boot your system under safemode and login with your user to check if you can save any file or folder on desktop or not?

How to get into safemode
http://www.pchell.com/support/safemode.shtml

Author

Commented:
I can save it in my safe mode
CERTIFIED EXPERT
Expert of the Year 2004
Top Expert 2004

Commented:
i hope you logged in safemode with the same user as you use under normal mode
if yes already then goto normal mode, login with the same user,
goto start>run>msconfig>startup and click on Disable All
goto Services tab, tick Hide All Microsoft Services and then untick all those third party services
Apply and restart the machine, boot back in normal mode and try saving to desktop now
does it work this time?

Author

Commented:
Thanks,
But it dint worked even after doing all the above .
is this any thing related to security settings ?

CERTIFIED EXPERT
Expert of the Year 2004
Top Expert 2004

Commented:
standalone machine or part of domain?
Unlock this solution and get a sample of our free trial.
(No credit card required)
UNLOCK SOLUTION

Author

Commented:
Hi Justinmason:

it worked

thankyou very much
Unlock the solution to this question.
Thanks for using Experts Exchange.

Please provide your email to receive a sample view!

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.