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MS Outlook clients receive error "The address list could not be displayed" when opened in Terminal Server

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Last Modified: 2013-11-21
When users connect to the Terminal Server, they can open Outlook and see their messages but when they open a new message and select the "To" buttong, a message appears saying,

"The address list could not be displayed. The Contacts folder associated with this address list could not be opened; it may have been moved or deleted, or you do not have permissions. For information on how to remove this folder from the Outlook Address Book, see Microsoft Outlook Help."

No separate address book is used on their config, they are just using the contacts in the Outlook Address Book.
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Distinguished Expert 2019

Commented:
Please tell us what version of outlook you are using together with outlooks service pack and even windows's service pack (in case someone would like to reproduce that error).
Try googling for that error (togerther with the term terminal server)
Found http://support.microsoft.com/KB/924796/EN-US
Can you reproduce that problem if you logon locally?
CERTIFIED EXPERT
Distinguished Expert 2019

Commented:
Also try logging on as an administrator.
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worked for me, too :-)

Commented:
Closed, 500 points refunded.
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