Cisco SSL WebVPN client error

Good afternoon,
Please assist me with resolving an issue with my VPN:
Cisco ASA 5510 with SSL VPN certificate installed from entrust.
Attempting to connect using the SSL VPN client for WebVPN, recive the following error:
"The SSL VPN connection to the remote peer was disrupted and could not be automatically re-established. A new connection requires re-authentication and must be started manually"
This occurs immediately after the message pops up installing active x component.

I have searched everywhere and the only answer I find is to turn off the firewall for windows.
I've done that and the problem persists. I also added exceptions to the port on that address and added the address to trusted sites on the computer. Still I am disconnected. User permissions are correct, I am using RADIUS for authentication and have group policies set up for the user permissions. This was working until I made changes:
Change 1.) had my ISP add an A record to the outside interface so I could obtain an SSL certificate
Change 2.) installed the SSL certificate from entrust
Any asistance with this would be very much appreciated.
Thank you
cmulwilliamsITS ManagerAsked:
Who is Participating?
 
Darkstriker69Commented:
It sounds like your are using 7.2 with the SSL VPN client.

I would suggest upgrading to 8.0 and using the anyconnect client. The new code progressed in leaps and bounds with the 8.0 code because cisco concentrated on the SSL VPN solutions.
0
 
cmulwilliamsITS ManagerAuthor Commented:
Sorry for the delayed reply, I will try the upgrade this weekend and see if it solves the issue.
I would like to keep the question open in case that doesn't work. I'm skeptical only because it worked until I made changes - adding an A record and the SSL cert. It is quite possible a configuration I made that caused it to not work and I don't know if upgrading will fix it.
Thanks
0
 
cmulwilliamsITS ManagerAuthor Commented:
Upgrading to the latest version with the Anyconnect 2.0 was a tremendous improvement and resolved the issue. Thanks.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.